Dylan Drumm
Atlanta,GA
Summary
Logistics Operations Engineer at KNAPP US experienced in diagnosing and resolving software and hardware issues. Proficient in automation systems, improving system availability and generating operational reports.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Logistics Operations Engineer
KNAPP US
08.2024 - Current
- Diagnose and resolve software and hardware issues to maintain system availability in compliance with customer service level agreement
- Test, install, configure and troubleshoot customer change requests to system software
- Generate operational reports on system activity and availability
- Supported commissioning, testing and go-live phase of project rollout
Education
Bachelor of Science - Computer Science
Georgia State Univesity
Atlanta05-2023
Skills
Software & Databases: Java, JavaScript, C, Python, SQL, PSQL, PL/SQL
Operating Systems: Linux, Windows
Infrastructure & Networking: HTTP, SCADA
Automation Systems: WCS, WMS, SRC software
Other Tools: Microsoft Office Suite
Certification
Data Analysis with Python, IBM, Issued May 2023
Databases and SQL for Data Science with Python, IBM, Issued April 2023
Python for Data Science, AI &
Development, IBM, Issued March 2023
Timeline
Logistics Operations Engineer
KNAPP US
08.2024 - Current
Bachelor of Science - Computer Science
Georgia State Univesity