Dylan Dudash
Centerton,AR
Summary
Versatile professional who serves as first point of contact for patients by verifying insurance, handling billings and preparing appointments. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with knowledge of various medical terminology. Committed to providing personalized service and quality patient care. Self-motivated work ethic to perform effectively, learn new things, and build a lasting career.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Women's Health Associates
04.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
Lead Preschool Teacher
Helen R. Walton Children's Enrichment Center
10.2022 - 04.2023
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Sales Associate
Bath & Body Works
10.2020 - 10.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Childcare Provider
Imagination Station Childcare
08.2018 - 05.2022
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to positively engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Worked with children to develop good cognitive, physical and language skills.
Education
Bachelor of Arts - Communications (Human Communications/ Relations)
Pittsburg State University
Pittsburg, KS05.2022
High School Diploma -
Bentonville High School
Bentonville, AR05.2018
Skills
- Customer Service
- Patient Relations
- Medical Office Operations
- HIPAA Guidelines & Compliance
- Insurance Verification
- Medical Billing / Payment Collection
- Medical Records Management
- Appointment Scheduling
- Telephone Etiquette
- Medical Terminology
Timeline
Medical Receptionist
Women's Health Associates
04.2023 - Current
Lead Preschool Teacher
Helen R. Walton Children's Enrichment Center
10.2022 - 04.2023
Sales Associate
Bath & Body Works
10.2020 - 10.2022
Childcare Provider
Imagination Station Childcare
08.2018 - 05.2022
Bachelor of Arts - Communications (Human Communications/ Relations)
Pittsburg State University
High School Diploma -
Bentonville High School
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