Dylan Duran

Repair and Maintain all Traffic Signals and Sirens for the city of broken arrow.

Install signal Cabinets and Signal Poles with the use of a bucket truck.

• Controlled flow of automotive traffic under direction of project supervisor.
• Recorded license plate numbers of traffic violators to turn over to law enforcement officials.

• Maintained high customer satisfaction standards For Motorcycle and sxs Repair, and Product sales. Fuel Additves and oils for customers motors etc.
• Identified and resolved discrepancies and errors in customer accounts.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Fabricated and Maintained Electrical Systems Pipe bending/ Bracket Modifications/ Powering electrical Components in Buildings. Lights, outlets, Industrial Swamp cooler Fans etc

• Pulled EMT and PVC/ Rigid conduit wire according to plans and code requirements.
• Spliced, joined and connected wire to accurately install new electrical systems.
• Repaired systems, replaced malfunctioning parts, and supported electrical installations.

• Remained calm and composed in tense situations involving angry or upset customers.
• Checked incoming orders and organized new stock.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Completed daily tasks accurately and on-time to support shop needs.

welded and Fabricated customers parts/sold and handled customers orders.

• Communicated customer requests or comments promptly to management.
• Inquired about enrollment in loyalty program and explained benefits of program for customers not currently enrolled.
• Performed clean up of register, conveyer belt, and bagging area before and after each shift.
• Explained current promotions and special add-ons to customers.

• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Investigated suspicious activities and persons to maintain security of premises.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.

• Verified orders prior to completing deliveries to avoid customer complaints.
• Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
• Processed payments by accepting cash, checks and credit and debit card payments.
• Collaborated with customer service teams and management to resolve order issues or customer complaints.