Dylan Duvall
Louisville,KY
Summary
Driven Maintenance Technician with a proven track record at NTS Development, my eagerness to learn and my I unwavering commitment to not only the company but to the residents, has given me great pride in my relationships with the residents and making them feel proud to be a part of the NTS community as well.
Overview
7
7
years of professional experience
Work History
Maintenance Technician
NTS Development
11.2021 - Current
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Positively engaged with customers and maintained professional appearance as company representative.
- Demonstrated strong multitasking skills by managing multiple issues simultaneously without compromising service quality.
Department Manager/ Lead Installer
Garage Solutions Louisville
08.2020 - 10.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses.
- Communicated with managers of other departments to maintain transparency.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Digital Templator/Robotic Technician/Lead Installer
Designs In Stone
03.2017 - 07.2020
- increased production rates through implementation of automation processes using robots.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
Education
High School Diploma -
Seneca High School
Louisville, KY05.2013
Skills
- Troubleshooting skills
- Organized nature
- Supply Management
- Maintenance Scheduling
- Sales Techniques
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Documentation And Reporting
- Eagerness to learn and push new boundaries
Timeline
Maintenance Technician
NTS Development
11.2021 - Current
Department Manager/ Lead Installer
Garage Solutions Louisville
08.2020 - 10.2021
Digital Templator/Robotic Technician/Lead Installer
Designs In Stone
03.2017 - 07.2020
High School Diploma -
Seneca High School
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