Dylan Erickson
Bozeman,MT
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Team lead experience with responsibilities in new-hire training and supervising shifts. Energetic and reliable worker with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.
Overview
3
3
years of professional experience
Work History
Sales Associate
Schnee's
Bozeman, MT
06.2023 - 12.2023
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Sales Associate & Team Lead
Duluth Pack - Flagship Store
Duluth, MN
09.2022 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Worked with fellow sales team members to achieve group targets.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to company initiatives and achieved established goals.
- Increased purchase amounts by cross-selling with similar products.
- Built and maintained relationships with peers and upper management to drive team success.
Landscaping Crew Member
Ziemski Landscaping
Duluth, MN
06.2021 - 08.2023
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Used hand tools to break up clumps of dirt, transplant seedlings and mix in fertilizers.
- Cut and trimmed lawns using power mowers and edgers.
- Cleared pathways of overgrowth, debris and snow to reduce hazards.
Outfitter - Tow Boat Driver
Seagull Outfitters
Grand Marais, MN
06.2022 - 09.2022
- Greeted visitors and answered safety or trip course questions.
- Monitored weather forecasts and water conditions to plan and prepare for maximum safety.
- Used GPS navigation tools to plan and maintain desired courses.
- Maintained desired courses using compasses or electronic navigational aids.
- Identified needs of customers promptly and efficiently.
- Operated equipment to keep boat on track and maintain efficient routes.
Education
High School Diploma -
Duluth East High School
Duluth, MN06.2022
Skills
- Safety
- Client Support
- Issue Resolution
- Leadership
- Payment Processing
- Teamwork and Collaboration
- Safe Food Handling
- Inventory Control
- Food Assembly
- Equipment Maintenance
- Customer Service
- Strong Work Ethic
Additional Information
Experienced in hunting big game, waterfowl and upland game birds.
Experienced Fly Fisherman
Timeline
Sales Associate
Schnee's
06.2023 - 12.2023
Sales Associate & Team Lead
Duluth Pack - Flagship Store
09.2022 - 08.2023
Outfitter - Tow Boat Driver
Seagull Outfitters
06.2022 - 09.2022
Landscaping Crew Member
Ziemski Landscaping
06.2021 - 08.2023
High School Diploma -
Duluth East High School
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