Dylan Ernst
Rome,NY
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Tony's Pizza & Subs
Whitesboro, NY
06.2021 - Current
- Maintained inventory of supplies, ingredients, and equipment.
- Trained and evaluated staff members.
- Ensured compliance with food safety regulations.
- Resolved customer complaints in a timely manner.
- Maintained cleanliness of restaurant according to health code regulations.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Responded to customer concerns efficiently, accurately and with detailed information.
Basketball Camp Counselor
SUNY Polytechnic Institute
Utica, NY
06.2020 - Current
- Developed and implemented basketball drills to encourage skill development and teamwork.
- Organized games, competitions, and activities to foster camaraderie among campers.
- Provided guidance on proper techniques for shooting, dribbling, and passing.
- Instructed campers on the fundamentals of the game in a fun yet disciplined manner.
- Assisted with the setup and breakdown of equipment before and after each session.
- Monitored players during drills to ensure safety protocols were followed.
Education
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
Utica, NY05-2025
Skills
- Sales monitoring
- Consulting
- Customer rapport
- Business development understanding
- Orientation and training
- Customer service and satisfaction
- Team motivation
- Budgeting and finance
Timeline
Assistant Manager
Tony's Pizza & Subs
06.2021 - Current
Basketball Camp Counselor
SUNY Polytechnic Institute
06.2020 - Current
Bachelor of Science - Business Administration
SUNY Polytechnic Institute
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