Dylan Fields
Bulls Gap,TN
Summary
Dedicated Diesel Mechanic with proven track record in engine diagnostics and preventative maintenance. Expertise in troubleshooting electrical systems and enhancing vehicle performance. Strong problem-solving skills and effective time management contribute to team success and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Diesel Mechanic
Walters GM Automall
Pikeville, KY
01.2024 - 03.2025
- Provided support and guidance to colleagues, fostering a collaborative work environment.
- Maintained up-to-date knowledge through continuing education and advanced training.
- Installed new components, including radiators, injectors, hoses, belts, alternators, and starters.
- Tested electronic computer components in vehicles to ensure proper functionality.
- Conferred with customers to gather vehicle problem descriptions and discuss repair needs.
- Inspected vehicles for safety issues and ensured roadworthiness compliance.
- Verified part dimensions and clearances to conform to factory specifications.
- Placed orders for parts required for vehicle repairs and installations.
Diesel Mechanic
Red Classic Transportation
Morristown , TN
07.2021 - 01.2024
- Utilized diagnostics and troubleshooting tools to pinpoint equipment failures and issues.
- Disassembled units, inspected components for wear using micrometers, calipers, and gauges.
- Installed new systems and components in vehicles to enhance functionality.
- Executed comprehensive service orders, including fluid levels, air filter, and tire pressure checks.
- Maintained precise records of all services performed on diesel engines.
- Conducted test drives pre- and post-repair to ensure operational effectiveness.
- Repaired and serviced air conditioning, heating, and electrical systems to restore performance.
- Performed detailed inspections of vehicle brakes, steering, and systems for safety compliance.
Service Manager
Worldwide Equipment
Morristown, TN
07.2020 - 07.2021
- Guided department employees through management-driven changes to ensure clarity and compliance.
- Coordinated interdepartmental collaboration for seamless service delivery.
- Prepared and managed service department budget, optimizing expenses to enhance profitability.
- Conducted training sessions on new technologies and customer service best practices.
- Proposed modifications to project plans based on departmental needs.
- Collaborated with sales and marketing teams to develop effective service offers and promotions.
- Analyzed competitive offerings to maintain department competitiveness in the market.
- Addressed customer complaints promptly to uphold positive relationships.
Service Advisor
Worldwide Equipment
Morristown, TN
10.2019 - 07.2020
- Scheduled appointments for vehicle service to ensure timely completion.
- Explained product features and benefits to customers, enhancing sales opportunities.
- Communicated with customers via phone and in person to provide information and take orders.
- Liaised between customers and retail buyers to expedite orders and fulfill demands.
- Enhanced product knowledge continuously to deliver optimal service and meet sales quotas.
- Informed customers about potential service upgrades and changes to accounts.
- Prepared invoices for services rendered while collecting payments efficiently.
- Managed warranty counseling process to maintain expense control.
Lead Diesel Technician
Worldwide Equipment
Morristown, TN
06.2019 - 10.2019
- Reviewed customer complaints to identify root causes of vehicle performance issues and developed resolution plans.
- Followed green operational practices to conserve water and energy while minimizing solid waste.
- Completed simple and advanced repairs for brakes, exhaust, and electrical systems per specifications.
- Operated specialty equipment and standard tools to conduct assessments and execute repairs.
- Maintained clean working environment by adhering to safety procedures consistently.
- Performed warranty service and ensured accurate filing of all related paperwork.
- Assisted shop personnel to foster a cohesive technical environment focused on customer service and teamwork.
- Supervised technicians in diagnostics and repairs, enhancing team efficiency through hands-on coaching.
Diesel Mechanic
Worldwide Equipment
Morristown, TN
07.2018 - 06.2019
- Executed comprehensive diagnostics on electrical circuits using advanced diagnostic computers.
- Performed skilled repairs on heating, cooling, and air conditioning systems to ensure optimal performance.
- Evaluated vehicle systems to identify defects and enhance operational efficiency.
- Adjusted engine timing to align with factory specifications for improved functionality.
- Maintained vehicles through oil changes, battery checks, and lubrication of key components.
- Removed and disassembled defective diesel engines in various vehicles for thorough repairs.
- Installed accessories and non-OEM components tailored to meet specific operator needs.
12B Combat Engineer
US Army
Bulls Gap, TN
08.2015 - 08.2018
- Conducted inspections ensuring optimal equipment functionality.
- Trained new personnel on proper use of combat engineer equipment and techniques used in field operations.
- Supervised junior enlisted personnel in their daily duties related to engineering operations.
- Ensured that safety protocols were followed at all times while conducting engineering operations.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
Lube Service Technician
Jefferson City Rapid Lube
Jefferson City, TN
12.2016 - 07.2018
- Processed customer payments for services in accordance with established shop rates and procedures.
- Verified fluid levels across transmission, power-steering, brake, and cooling systems.
- Conducted thorough inspections of brake systems, steering mechanisms, and wheel bearings to ensure optimal performance.
- Maintained cleanliness in service bays by promptly cleaning spilled fluids and debris post-service.
Education
High School Diploma -
Jefferson County High School
Jefferson City, TN05-2016
Skills
- Engine diagnostics and repair
- Brake inspection and maintenance
- A/C system repair
- Safety compliance and regulations
- Parts procurement
Affiliations
- Hiking
- Antique Collecting
- Restorations
- Church
Accomplishments
- Cadet of the month Army Jrotc
- Military Order of the Purple Heart for leadership Army Jrotc
- Top producing Technician Worldwide Equipment
- 3 year safety award Red Classic
Certification
- Mack and volvo certified Master Technician
- Gm senior Technician
- Jost Fifthwheel and landing gear certified
- Valvoline certified technician
- Dot inspector certification
- Hunters safety Course Graduate
- Cyber security course Graduate
References
References available upon request.
Timeline
Diesel Mechanic
Walters GM Automall
01.2024 - 03.2025
Diesel Mechanic
Red Classic Transportation
07.2021 - 01.2024
Service Manager
Worldwide Equipment
07.2020 - 07.2021
Service Advisor
Worldwide Equipment
10.2019 - 07.2020
Lead Diesel Technician
Worldwide Equipment
06.2019 - 10.2019
Diesel Mechanic
Worldwide Equipment
07.2018 - 06.2019
Lube Service Technician
Jefferson City Rapid Lube
12.2016 - 07.2018
12B Combat Engineer
US Army
08.2015 - 08.2018
High School Diploma -
Jefferson County High School
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