Dylan Fite
Marysville,OH
Summary
Results-driven professional with a significant background in food service operations. Skilled in cost control, menu development, and staff training, consistently enhancing team performance and customer satisfaction while ensuring compliance with health regulations.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
General Manager/Head Chef Coordinator
AVI Foodsystems
Marysville, Ohio
05.2023 - Current
- Oversaw daily operations, ensuring timely and efficient food service delivery.
- Managed staff schedules, optimizing productivity and ensuring adequate coverage.
- Developed and enforced health and safety protocols for food handling.
- Trained and mentored team members on service standards, enhancing overall service quality.
- Managed staff schedules to enhance productivity and coverage.
- Collaborated with vendors to source quality ingredients and supplies.
- Resolved customer complaints promptly while maintaining high service standards.
- Tracked monthly sales to generate reports for business development planning.
Kitchen Manager
Chili's Restaurant
Naples, Florida
10.2021 - 04.2023
- Led kitchen staff to enhance food preparation and service efficiency.
- Oversaw inventory control, minimizing ingredient and supply waste.
- Scheduled shifts for kitchen staff to maximize workflow during peak hours.
- Trained new employees on kitchen procedures and safety protocols.
- Developed menus with management to enhance customer experience.
- Coordinated with front-of-house staff for efficient order fulfillment.
- Coordinated with front-of-house staff for timely order fulfillment.
- Implemented quality control measures for consistent food presentation and taste.
Assistant General Manager of Operations
Dollar General
Naples, FL
07.2019 - 09.2021
- Managed daily operations to enhance store performance, efficiency, and compliance.
- Oversaw scheduling and staffing, aligning workforce with operational demands.
- Coordinated inventory management to optimize stock levels, minimizing excess costs.
- Trained and mentored staff on customer service best practices to ensure high standards.
- Implemented store policies to ensure compliance and promote safety standards.
- Analyzed sales data to identify trends and growth opportunities.
- Developed action plans for workflow improvements, increasing productivity.
- Developed action plans for workflow improvements, enhancing operational productivity.
General Manager of Operations
Concessions
Lakewood, Ohio
03.2014 - 07.2019
- Managed staffing schedules to enhance workforce efficiency and ensure adequate coverage.
- Managed staffing schedules to optimize workforce efficiency and coverage needs.
- Implemented training programs for new employees to enhance service standards.
- Coordinated inventory management processes to maintain optimal stock levels and minimize waste.
- Oversaw compliance with health and safety regulations across all operational areas.
- Collaborated with vendors to negotiate contracts ensuring quality product supply.
- Monitored performance metrics to pinpoint operational improvement opportunities.
- Conducted regular meetings with department heads to review progress against goals.
Education
Associate of Arts - Marketing
Flagler College
Saint Augustine, FL04-2012
Skills
- Cost control
- Inventory management
- Food Safety Management
- Recipe Development
- Staff management
- Customer relationship management
- Culinary Software Proficiency
- Bilingual (Spanish)
- ServSafe Proctor
- Profit maximization
Languages
English
Full Professional
Spanish
Limited
Certification
- ServSafe
Timeline
General Manager/Head Chef Coordinator
AVI Foodsystems
05.2023 - Current
Kitchen Manager
Chili's Restaurant
10.2021 - 04.2023
Assistant General Manager of Operations
Dollar General
07.2019 - 09.2021
General Manager of Operations
Concessions
03.2014 - 07.2019
Associate of Arts - Marketing
Flagler College