Summary
Overview
Work History
Education
Skills
Extracurriculars
Timeline
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Dylan Fitz-Patrick

Lakewood

Summary

Accomplished Onsite Medical Representative at Amazon, adept in streamlining claims and enhancing patient care, significantly improving employee satisfaction. With a background as a Combat Medic and EMT, I bring strong analytical skills and exceptional interpersonal abilities. Proven track record in reducing workplace injuries and efficiently managing high-pressure situations.

Overview

8
8
years of professional experience

Work History

Onsite Medical Representative

Amazon
06.2024 - Current
  • Managed all open injury cases for assigned shift.
  • Served as a liaison between workers'' compensation claims adjusters and injured employees, streamlining claim processing times while maintaining sensitivity toward employee needs.
  • Enhanced patient care by providing immediate medical assistance and addressing health concerns.
  • Contributed valuable insights during incident investigations by analyzing data from multiple sources including eyewitnesses accounts and medical records.
  • Provided ongoing support to injured employees during their recovery process, facilitating timely return-to-work plans.
  • Improved employee satisfaction with onsite medical services through regular communication and prompt attention to concerns.
  • Reduced workplace injuries by conducting thorough safety assessments and recommending improvements.

Combat Medic (68W)

Ohio Army National Guard
05.2021 - Current
  • Assigned position as senior medic in an Infantry Company.
  • Personally oversee health of a platoon of 40 soldiers.
  • Teach soldiers and leadership Combat Lifesaver Courses on a yearly basis to ensure unit's personnel have medical proficiency.
  • Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
  • Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols.
  • Assessed needs and conditions of assigned patients and gathered critical patient health information.

Emergency Medical Technician

Amerikare Ambulance
10.2022 - 06.2023
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Learned ins and outs of emergency room infrastructure, as well as medical facilities and nursing homes.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.

Retail Sales Associate

Carribean Pools And Hot Tubs
04.2016 - 10.2020


  • Helped customers complete purchases, locate items, and join reward programs.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Answered questions about store policies and addressed customer concerns.
  • Utilized upselling techniques to promote additional products and increase sales.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Education

Bachelor of Science in Applied Science - Allied Health

Youngstown State University
Youngstown, OH
05.2024

EMT-B Certification - Medical

Army 68W/ Combat Medic AIT
Fort Sam Houston (San Antonio Texas)
06.2022

Completion Certificate - Military

Army Basic Combat Training
Fort Sill, OK
03.2022

Skills

- Strong written and communication skills

- Excellent interpersonal skills

- Strong analytical skills

- Strong in research interpretation

- Strong time management

Extracurriculars

4 year accomplished Lincoln-Douglas debater for Austintown Fitch High School. Qualified to state and national tournament. Placed first in many tournaments and mentored junior debaters.

Timeline

Onsite Medical Representative

Amazon
06.2024 - Current

Emergency Medical Technician

Amerikare Ambulance
10.2022 - 06.2023

Combat Medic (68W)

Ohio Army National Guard
05.2021 - Current

Retail Sales Associate

Carribean Pools And Hot Tubs
04.2016 - 10.2020

Bachelor of Science in Applied Science - Allied Health

Youngstown State University

EMT-B Certification - Medical

Army 68W/ Combat Medic AIT

Completion Certificate - Military

Army Basic Combat Training

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