Dylan Flanagan
Belmont,NH
Summary
Seeking a challenging position as a Technical Support Specialist to leverage my technical expertise, problem-solving skills, and exceptional communication abilities. Dedicated to providing top-tier customer support, resolving technical issues, and contributing to the overall success of the organization while continuously expanding my knowledge in the field.
Overview
4
4
years of professional experience
Work History
Apprentice Electrician
DTL Electric
06.2021 - 09.2023
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Customer experiance
Cashier
Home Depot
06.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Shelf Stocker
Market Basket
03.2020 - 06.2021
- Helped customers locate desired items and transfer oversized items to vehicles.
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Answered customer questions and provided detailed product information.
- Unloaded arriving product stock and moved to store display areas.
Education
Associate of Applied Science - Computer And Information Sciences
Lakes Region Community College
Laconia, NH12.2024
No Degree - Computer Programming
Huot Technical Center
Laconia, NH06.2021
Champlain Game Academy Certificate of Compleation - Video Game Development (Focus On Programing)
Champlain College
Burlington, VT06.2020
Skills
- Computer Hardware Knowledge
- JavaScript Knowledge
- Python Knowledge
- C# Knowledge
- Technical Support
- Troubleshooting
- Data Analysis
- Log Experience
Timeline
Apprentice Electrician
DTL Electric
06.2021 - 09.2023
Cashier
Home Depot
06.2021 - 06.2022
Shelf Stocker
Market Basket
03.2020 - 06.2021
Associate of Applied Science - Computer And Information Sciences
Lakes Region Community College
No Degree - Computer Programming
Huot Technical Center
Champlain Game Academy Certificate of Compleation - Video Game Development (Focus On Programing)
Champlain College
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