Dylan Fowler
North Richland Hills,TX
Summary
Creative Sign Maker known for productivity and efficiency in task completion. Possess skills in fabrication, and attention to detail which contribute to delivering high-quality signage solutions. Excel using communication, problem-solving, and time management abilities to meet project deadlines and exceed client expectations.
Overview
8
8
years of professional experience
Work History
Sign Maker/Installation Technician
Z4 Digital Color
Haltom City, Texas
08.2020 - Current
- Delivered completed signs to job sites around town when necessary.
- Inspected products for quality control purposes prior to shipment or installation.
- Provided customer service in person and over the phone regarding orders and product inquiries.
- Installed interior and exterior signage on various substrates such as metal, wood, glass, acrylics.
- Created vinyl lettering and graphics for interior and exterior signage.
- Troubleshot technical problems with sign making equipment when needed.
- Built custom frames for large scale displays utilizing hand tools like saws, drill presses, sanders.
- Repaired existing signage if requested by clients.
- Upheld strict deadlines and achieved consistent positive recommendations from customers.
- Assessed work for errors or compliance issues and made corrections or modifications.
- Read and interpreted schematics and drawings for accurate results.
- Provided feedback to supervisors regarding any potential problems encountered during installations or repairs.
- Assessed customer needs and recommended appropriate products or services.
- Assisted other technicians with complex installations when necessary.
- Assisted in training other technicians on best practices for installation procedures.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries via phone, email, and chat.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Developed strong relationships with customers by providing personalized assistance and support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Package Handler
United Postal Service, UPS
Fort Worth, Texas
05.2017 - 03.2020
- Managed inventory levels by tracking incoming and outgoing packages.
- Organized packages according to type, size, destination, and other specifications.
- Assisted in loading delivery trucks with prepared packages.
- Followed company policies and procedures for secure package handling.
- Communicated effectively with supervisors regarding any logistical issues.
- Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Worked flexible hours, including weekends and holidays, to meet business needs.
- Adapted to various environmental conditions in warehouse and outdoor settings.
- Collaborated with team members to improve workflow and increase productivity.
- Complied with federal, state, and company regulations regarding package handling.
Education
High School Diploma -
Richland High School
North Richland Hills, TX05-2015
Timeline
Sign Maker/Installation Technician
Z4 Digital Color
08.2020 - Current
Package Handler
United Postal Service, UPS
05.2017 - 03.2020
High School Diploma -
Richland High School