Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dylan Franchino

Dylan Franchino

Sagamore Hills,OH

Summary

Highly-motivated, talented, and enthusiastic individual looking to make an impact within a corporation, and become a vital team member contributing to exponential success. An out-of-box thinker, passionate about engaging others, collaborating with team members, and problem solving. Inspired to make a positive difference and build meaningful relationships through business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Account Support Manager

Fleet Team, Inc.
09.2024 - Current
  • Presented standardization of telematic offerings to key stakeholders while keeping efficiency and safety at the forefront.
  • Identified new initiatives on behalf of my customer to help them achieve a lower total cost of ownership.
  • Prepared & presented comprehensive reports for key account stakeholders.
  • Took ownership in creating and fostering a standardized way of reporting financials.
  • Cultivated and maintained relationships with individuals at every decision making level, through providing them with prompt, accurate, and meaningful information.

Fleet Services Manager

Fleet Team Inc.
12.2022 - 09.2024
  • Assisted large fortune 500 companies with thorough analysis on utilization, optimization, and standardization of MHE fleets.
  • Spearheaded cost-saving initiatives by identifying opportunities for process improvements, process and product implementation, and
  • Implemented safety protocols to ensure compliance with industry regulations and protect both employees and assets.
  • Tracked and managed MHE leases and implemented replacement programs for fleet sizes 100+
  • Negotiated contracts with external service providers, securing favorable terms that reduced costs without compromising quality standards or turnaround times.

Fleet Services Coordinator

Fleet Team, Inc.
03.2022 - 12.2022
  • Provided assistance to internal account representative, handling primarily administrative responsibilities.
  • Collaborated with our in-house analytics department to troubleshoot ongoing issues regarding MHE (material handling equipment).
  • Provided exceptional customer service on financial, administrative, analytical, and account inquiries.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Entered data, generated reports, and produced tracking documents.

Operations Intern

PGA TOUR
01.2019 - 01.2021
  • Collaborated alongside respective tournament staff members to accomplish efficient execution of a professional golf tournament.
  • Coordinated with several national and local vendors on event timelines, logistics, and expectations.
  • Exemplified project management skills in an effort to meet deadlines to ensure patrons had the best experience possible.
  • Remained flexible on all tournament weekends and problem solved any issues that arose in a timely fashion

Education

Bachelor of Arts - Sports Business & Marketing

University of Mount Union
Alliance, OH
05.2021

Skills

    Data-Driven Decision-Making

    CRM Software Proficiency

    Account Retention

    Efficient Project Management

    Strong Analytical Understanding

    Google & Microsoft Office Suite

    Team Collaboration

    Adaptability and Flexibility

Certification

  • Numerous LinkedIn Learning Certificates
  • Google Analytics
  • The Fundamentals of Digital Marketing
  • Forklift Certified

Timeline

Account Support Manager

Fleet Team, Inc.
09.2024 - Current

Fleet Services Manager

Fleet Team Inc.
12.2022 - 09.2024

Fleet Services Coordinator

Fleet Team, Inc.
03.2022 - 12.2022

Operations Intern

PGA TOUR
01.2019 - 01.2021

Bachelor of Arts - Sports Business & Marketing

University of Mount Union

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Dylan Franchino