Dylan Gandy
Hearne,TX
Summary
- The best part about having me on your team is I can step in and do anything. I actually like serving the most! That’s would I would love to be able to do. Be a server. I’m also a dynamic leader with a proven track record at Pony Express Bar & Grill, enhancing operational efficiency and elevating customer service standards every step of the way. From serving, to bartending, to bussing tables, all front of the house operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
Pony Express Bar &grill
07.2020 - 09.2024
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Bartender
Pony Express Bar & Grill
07.2020 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Pony Express Bar & Grill
07.2020 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bryan High School
Bryan, TXBusiness Management - Business
Blind College
Bryan, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Professional Appearance
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- High-volume dining
Certification
Learn
- Food safety manager
- Tabc
- Food handlers
Timeline
General Manager
Pony Express Bar &grill
07.2020 - 09.2024
Bartender
Pony Express Bar & Grill
07.2020 - 09.2024
Server
Pony Express Bar & Grill
07.2020 - 09.2024
Learn
- Food safety manager
- Tabc
- Food handlers
Bryan High School
Business Management - Business
Blind College
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