Dylan Garnica

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Team Leadership & Supervision: Managed a team Team Leadership & Supervision: Managed a team of [X] painters, overseeing daily operations to ensure high-quality service, on-time project delivery, and adherence to safety standards. Trained and mentored new hires, boosting team efficiency and reducing turnover by [X]%.

• Project Management: Coordinated multiple painting projects from start to finish, including estimating costs, creating schedules, ordering materials, and overseeing client communications. Successfully completed [X] projects on time and under budget.

• Client Relations & Customer Service: Developed and maintained relationships with clients, addressing concerns, providing consultations, and ensuring satisfaction with completed work. Increased customer retention rates by [X]% through superior service and attention to detail.

• Budgeting & Cost Control: Managed project budgets, tracked expenses, and identified cost-saving opportunities while maintaining high-quality work. Reduced material waste by [X]% and improved overall project profitability.

• Quality Assurance: Conducted regular inspections to ensure work met company standards and client expectations. Implemented quality control measures, resulting in a [X]% reduction in rework requests.