Dedicated customer service professional with strong problem-solving skills. Demonstrated ability to manage high workloads and enhance customer experiences through effective teamwork and communication.
Work History
Outdoor Operations
4 Months
Haverhill Country Club | 04.2026 - Current
Managed outside operations effectively outside operations, demonstrate respect and availability to help membership, and staff.
Adapted to flexible schedules and long hours whenever asked of.
Demonstrated eagerness to learn to learn and improve on operations and effectiveness.
Managed high workloads independently while collaborating effectively with team.
Provided high levels of customer service and interaction.
Front Desk Receptionist
10 Months
Coach Club | 10.2025 - Current
Managed front desk operations, ensuring smooth guest check-in and check-out processes.
Greeted and assisted clients with inquiries, enhancing customer experience and satisfaction.
Coordinated appointment scheduling, optimizing time management for staff and clients.
Maintained accurate records of visitor logs and appointments, ensuring data integrity.
Kept indoor operations up to date restocking and cleaning necessary supplies.
Fixed and managed important technical issues.
Education
High School Diploma
St. Johns Prepatory School | Danvers, MA | 05.2025