Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Dylan Gawthrop

Summary

Hardworking and passionate job seeker with strong organizational and computing skills eager to secure entry-level Data Entry or Customer Service position. Ready to help achieve company goals. Organized with a successful history of managing priorities and meeting challenging performance targets. Works well under pressure to complete demanding work. Looking to find and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Car Detailer

UGo Carz
01.2021 - 05.2023
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Achieved superior results through meticulous attention to detail in all aspects of car detailing.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Improved overall vehicle appearance with the use of professional-grade equipment and products.
  • Collaborated with team members to complete large-scale projects, including fleet vehicles, efficiently and effectively.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.

Driver

UGoCarz
01.2021 - 05.2023
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.


Lot Attendant

UGoCarz
01.2021 - 05.2023
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.
  • Minimized client wait times by quickly locating requested vehicles for test drives or delivery.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Parked and retrieved cars according to customer needs.

Valet Parking Attendant

Universal Orlando
10.2016 - 11.2019
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
  • Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
  • Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
  • Expedited vehicle retrieval process by utilizing an effective key management system for quick access to keys when needed.
  • Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
  • Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
  • Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.

Cast Member

Walt Disney World Resort
05.2014 - 12.2015
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
  • Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
  • Contributed to the success of special events by executing assigned tasks efficiently and professionally.
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Provided accurate information and helpful guidance to visitors, improving their overall park experience.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
  • Provided accurate allergen information to guests, ensuring their safety and well-being while dining.
  • Managed inventory levels effectively, reducing waste and maintaining optimal stock levels for efficient operations.
  • Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
  • Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.

Sales Associate

Luxottica
08.2012 - 08.2014
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Exercise Science

University of Central Florida
Orlando, FL

Associate of Arts - General Studies

Valencia College
Orlando, FL
05.2015

Skills

  • Product Sales
  • Inventory Control
  • Customer Needs Assessment
  • Payment Processing
  • Teamwork and Collaboration
  • Cash Handling Accuracy
  • Time Management
  • Creativity and Innovation
  • System monitoring
  • Technical Troubleshooting
  • Information Analysis
  • Network Troubleshooting

Hobbies

- Online Gaming

- Fitness and Nutrition

- Mental Health Advocation

- Song Writing and Production

- Digital Art

Timeline

Car Detailer

UGo Carz
01.2021 - 05.2023

Driver

UGoCarz
01.2021 - 05.2023

Lot Attendant

UGoCarz
01.2021 - 05.2023

Valet Parking Attendant

Universal Orlando
10.2016 - 11.2019

Cast Member

Walt Disney World Resort
05.2014 - 12.2015

Sales Associate

Luxottica
08.2012 - 08.2014

No Degree - Exercise Science

University of Central Florida

Associate of Arts - General Studies

Valencia College

Similar Profiles

CREATE PROFILE
Dylan Gawthrop