Dylan Gilks
East Quogue
Summary
Technician/Manager with a proven track record at Arbortech Professional Tree & Lawn Care, enhancing equipment longevity and customer satisfaction. Skilled in customer service, I've successfully trained teams, developed customer relationships, and improved operational efficiency. Adept at creating plant health care & lawn care proposals and programs, I'm preparing for the Arborist Exam to further my expertise. Over see spray technicians and going over the routes with them, frequently meeting technicians on the job to explain tasks. I have experience in sales and would like to further these skill's going forward.
-3A Certified
Overview
10
10
years of professional experience
Work History
Lawn Care Technician/Manager of Operations
Arbortech Professional Tree & Lawn Care
05.2022 - Current
- Maintained and serviced lawn care equipment to enhance longevity.
- Assisted in the training of new team members, sharing valuable knowledge and expertise in lawn care techniques.
- Developed lasting customer relationships and grew network over time.
- Improved efficiency by effectively managing time spent on each job site while maintaining high-quality work standards.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
Lawn Care Technician
SavATree
03.2018 - 10.2021
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Trained and supervised junior lawn care assistants to improve quality of team output.
- Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
Spray Technician
Greenway Tree & Lawncare
04.2015 - 10.2018
- Optimized pesticide usage by accurately calibrating equipment, reducing waste and environmental impact.
- Improved tree health by identifying and treating diseases, pests, and other issues in a timely manner.
- Gained extensive knowledge of local flora through hands-on experience in different environments under the guidance of seasoned arborists.
- Identified and tended to tree diseases.
- Identified plant diseases and researched methods for mitigation.
- Used proper PPE and safety protocols for personal health and safety of other staff.
Education
Horticultural Science - Horticultural Science
Suffolk Community College
Riverhead NySkills
- Equipment maintenance
- Strong work ethic
- Customer service
- Driver's license
- 3A Certified
- Arborist Exam In January
- Sales
- Creating Lawn & Plant Health Care Proposals
- Creating and overseeing daily routes
- Managing Spray Technicians
Timeline
Lawn Care Technician/Manager of Operations
Arbortech Professional Tree & Lawn Care
05.2022 - Current
Lawn Care Technician
SavATree
03.2018 - 10.2021
Spray Technician
Greenway Tree & Lawncare
04.2015 - 10.2018
Horticultural Science - Horticultural Science
Suffolk Community College
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