Dylan Gledhill
Pittsburgh,PA
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field. Offering strong communication and organizational skills, eager to learn and develop. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and holistic healing abilities. Currently in many Holistic Healing courses, a Naturopathy course, Life/Spiritual Coach Courses, Human Rights and more...and currently have some certificates in Therapy courses and in the process of getting diplomas. Currently studying and selling L'BRI PURE n' NATURAL products as well as DoTERRA Essential Oils/Products.
Overview
13
13
years of professional experience
Work History
Cashier
Stone Haven
08.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Custodian / Child Care Supervisor
Justabout Kids
01.2012 - 01.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
- Streamlined daily operations by creating efficient scheduling practices for staff responsibilities and child-to-caregiver ratios.
- Monitored child progress through ongoing developmental assessments and documentation practices that captured growth over time.
- Developed engaging age-appropriate activities to stimulate cognitive, social, emotional, and physical development in children.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Cashier
Walgreens
01.2011 - 01.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
PA CYBER CHARTER SCHOOL
PITTSBURGH, PA06-2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cleaning and sanitizing
- Customer service excellence
- Customer Relations
- Reiki Healing Abilities
- Holistic healing practices
- Skin Care Consultation
- Essential Oils
- Coaching Techniques
Timeline
Cashier
Stone Haven
08.2023 - 09.2023
Custodian / Child Care Supervisor
Justabout Kids
01.2012 - 01.2021
Cashier
Walgreens
01.2011 - 01.2012
High School Diploma -
PA CYBER CHARTER SCHOOL
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