Dylan Godsey

• Assisted in the launch and operational startup of the BNA1 NonSort Outbound department.
• Supervised and supported 30+ associates daily in a fast-paced warehouse environment.
• Identified and coached safety opportunities through CBWA (Coaching by Walking Around) to reinforce safe work practices and compliance.
• Collaborated hourly with leadership teams to maintain efficient workflow, productivity, and operational alignment.
• Coordinated daily with carriers including Walmart Fleet, FedEx, and Maersk to ensure timely pickup and movement of outbound freight.
• Built and maintained strong working relationships with associates to improve team cohesiveness, engagement, and trust.
• Mentored associates interested in career advancement through mock interviews, one-on-one development meetings, and leadership coaching.

• Results-driven Outbound Team Lead who successfully improved On-Time Shipping (OTS) from 99.26% to 99.97% by redesigning the WFR tracking process. Led cross-department collaboration to reduce missed units by 96%, enhancing efficiency and achieving key performance targets. Skilled in process optimization and team training to drive consistent operational excellence.

Responsibilities

• Communicate effectively with individuals or groups, both verbally and in writing.
• Execute the business plan for the area of responsibility by setting goals, managing staffing, and assigning duties to achieve facility objectives like production, quality, and safety.
• Maintain quality and safety standards by ensuring that associates are trained on company policies, standards, and procedures.
• Supervise and develop associates by assigning duties, monitoring performance, and providing feedback.
• Ensure minimal misses in order processing to consistently meet on-time shipment goals, while prioritizing exceptional customer service.
• Collaborate with associates to ensure timely completion of weekly U-Learns and Axonify training modules, promoting continuous learning and compliance.
• Maintain continuous communication with associates to ensure they have the necessary resources and support for optimal job performance.
• Identify and implement process improvements to enhance both associate efficiency and customer experience.

• Supported the launch and startup operations of Walmart’s first GreyOrange robotics-integrated facility.
• Utilized the Walmart/GreyOrange integrated system daily to monitor workflow and identify operational issues for leadership escalation and resolution.
• Collaborated closely with the GreyOrange team to troubleshoot and resolve issues impacting inbound operations and productivity.
• Assisted in launching Inbound Problem Solve and Remedy processes across multiple shifts, including providing support on scheduled days off to ensure successful implementation.
• Built strong working relationships with associates across departments to strengthen teamwork, communication, and operational efficiency.
• Developed conversational Spanish skills to improve communication and engagement with Spanish-speaking associates, fostering a more inclusive work environment.