Dylan Gray
Kingsport
Summary
Dynamic HVAC Technician with extensive experience at Lafayette Heating & Air, skilled in technical troubleshooting and controls calibration. Proven ability to enhance system efficiency and customer satisfaction through effective communication and analytical thinking. Adept at reading blueprints and performing installations, ensuring compliance with local codes and specifications.
Detail-oriented technician versed in troubleshooting and repairing heating, ventilation and air conditioning equipment. Skilled at quickly identifying problems and clearly explaining issues to customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HVAC Technician/Installation Technician
Lafayette Heating & Air
10.2024 - Current
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Repaired and replaced motors, bearings and belts.
- Filled out detailed work orders for each job completed.
- Traveled to job sites for both scheduled and emergency appointments.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Calibrated equipment to achieve maximum efficiency.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
- Able to work in office buildings during business hours to repair/install equipment.
- Dismantled and put back together countless ceiling tiles.
HVAC Technician/Installer Helper
North East CLimate Control
11.2023 - 10.2024
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Assisted in maintenance, repair and installation of ventilation systems.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed complete systems at new residential and business construction sites.
Baker
Dunkin' Donuts
04.2022 - 10.2023
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Server
Longhorn Steakhouse
05.2020 - 02.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Sullivan South High School
Kingsport, TN05-2021
Skills
- Ventilation and air conditioning
- Controls calibration
- New system installation
- Adaptable
- Electrical wiring
- Customer education
- Analytical thinker
- Technical troubleshooting
- Blueprint reading
- Leak checks
- Fault tracing
Certification
- Type 1 & 2 EPA Certification with Lafayette Heating & Air.
Timeline
HVAC Technician/Installation Technician
Lafayette Heating & Air
10.2024 - Current
HVAC Technician/Installer Helper
North East CLimate Control
11.2023 - 10.2024
Baker
Dunkin' Donuts
04.2022 - 10.2023
Server
Longhorn Steakhouse
05.2020 - 02.2022
High School Diploma -
Sullivan South High School
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