Focused and reliable worker bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
Work History
Lifegaurd
Decordova Bend Estates Owners Association
05.2023 - 08.2023
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Trained and managed team of lifeguards on pool safety and risk management protocols.
Responded to life-threatening emergencies and provided first aid and CPR.
Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
Observed recreational users to detect safety concerns and prevent ongoing violations.
Host/Restaurant Busser
Mi Familia
03.2022 - 08.2023
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Gathered and sold to-go orders for customers
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Dishwasher
Farina's Winery And Cafe
07.2021 - 03.2022
Followed supervisor instructions to complete tasks on time.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Education
Bachelor of Engineering - Mechanical Engineering
Tarleton State University
05.2027
Skills
Guest Relations Management
Food Safety Understanding
Accurate Money Handling
Telephone Reception
Team Collaboration
First Aid
Timeline
Lifegaurd
Decordova Bend Estates Owners Association
05.2023 - 08.2023
Host/Restaurant Busser
Mi Familia
03.2022 - 08.2023
Dishwasher
Farina's Winery And Cafe
07.2021 - 03.2022
Bachelor of Engineering - Mechanical Engineering
Tarleton State University
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