DYLAN HANNAN
Nixa,MO
Summary
Experienced and versatile professional with a proven track record in warehouse operations, heavy machinery operation, and customer service. Proficient in a wide array of computer software applications, adept at leveraging technology to streamline processes and enhance efficiency. Skilled in the operation of various heavy machinery including forklifts, bridge cranes, motorized pallet jacks, and hydraulic order pickers. Possesses extensive experience in inventory management, material handling, and logistical coordination. Strong background in cash handling coupled with exceptional customer service skills, ensuring optimal client satisfaction and retention. A proactive team player with a commitment to safety, quality, and continuous improvement.
Overview
5
5
years of professional experience
Work History
Painter
Merrill Steel
03.2023 - Current
- Specialized in meticulous preparation and expert painting of steel beams and various structural components, ensuring top-tier quality and longevity of finished products
- Proficiently operated a range of power tools, including precision instruments, while adeptly maneuvering forklifts and bridge cranes to facilitate seamless workflow and efficient production processes
- Demonstrated an unwavering commitment to upholding rigorous industrial safety standards, leveraging a comprehensive understanding of protocols to maintain a secure and hazard-free work environment
- Played an integral role in enhancing the quality and durability of final products through meticulous attention to detail and a steadfast dedication to achieving excellence in every aspect of production.
Customer Service Representative
Safeway
08.2022 - 01.2023
- Seamlessly transitioned between various departments to ensure optimal customer satisfaction and operational efficiency as a Customer Service Representative in the Dell Department
- Expertly cut and weighed fresh sliced meats, managed inventory, and meticulously restocked the expansive deli section
- Adeptly handled a diverse range of fresh food items, including salads, bread, and poultry, consistently maintaining quality standards and adhering to health and safety regulations
- Played a pivotal role in fulfilling large catering orders, demonstrating strong organizational skills and attention to detail to ensure timely delivery and presentation of orders
- Thrived in a fast-paced environment and effectively communicated with both customers and colleagues, contributing to enhancing overall customer experience and driving sales.
FC Associate
Amazon
05.2020 - 08.2022
- Responsible for the accurate and timely fulfillment of customer orders as an FC Associate at Amazon
- Operated forklifts for material handling, picked orders with precision, and ensured proper packaging and dispatch
- Demonstrated ability to work effectively under pressure and maintain high standards of safety and quality
- Contributions played a crucial role in the seamless operation of the fulfillment center, ensuring customer satisfaction and operational efficiency.
Customer Service Representative
Circle K
01.2019 - 03.2020
- Played a pivotal role in establishing and maintaining high standards of customer service as a Customer Service Representative at Circle K
- Managed customer queries with efficiency, ensuring a smooth checkout process, and maintaining the cleanliness and organization of the store
- Developed a keen ability to handle cash transactions accurately and deal with diverse customer needs
- Time at Circle K was instrumental in honing communication skills and understanding customer service dynamics.
Education
High School Diploma -
Sand Creek High School
Colorado Springs, COSkills
- Strong Work Ethic
- Attention to Detail
- Indoor and Outdoor Painting
- Heavy Lifting
- Effective Multitasking
- Team Player
- Problem-Solving
- Sale Expertise
- Order Fulfillment
- Very Computer Proficient
Timeline
Painter
Merrill Steel
03.2023 - Current
Customer Service Representative
Safeway
08.2022 - 01.2023
FC Associate
Amazon
05.2020 - 08.2022
Customer Service Representative
Circle K
01.2019 - 03.2020
High School Diploma -
Sand Creek High School
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