Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
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Dylan Harris

Woodstock,GA

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

3
3
years of professional experience

Work History

Baseball Umpire

Perfect Game USA
02.2023 - Current
  • Promoted good sportsmanship among players.
  • Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
  • Fielded questions from athletes and coaches regarding specific scenarios and calls.
  • Promoted fair play by consistently enforcing baseball regulations throughout each match.
  • Conducted pre-game meetings with team captains to review ground rules, clarify expectations, and address any concerns.
  • Managed stressful game situations with poise, maintaining control of assigned field at all times.
  • Developed strong knowledge of baseball rules and regulations, resulting in confident decision-making on the field.
  • Umpired seasonal and tournament games.

Administrative Assistant

Kruger Disaster
09.2022 - 04.2023
  • Answered multi-line phone system, routing calls, answering emails, delivering messages to staff.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Cart Attendant

Walmart
05.2022 - 08.2022
  • Cleared parking lot of litter and foreign debris.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.

Education

High School Diploma -

North Cobb High School
Acworth, GA
05.2022

Skills

  • Analytical decision-making
  • Effective analytical skills
  • Prioritization and scheduling
  • Responsive to shifting priorities
  • Stress tolerance
  • Policy implementation
  • High ethical standards
  • Unbiased judgment
  • Proficient in Microsoft Office
  • Detail-oriented approach
  • Effective team collaboration

Interests

  • I enjoy helping others and giving back to the community
  • Graphic Design
  • Music
  • Playing Sports
  • Team Sports
  • Video Gaming

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Baseball Umpire

Perfect Game USA
02.2023 - Current

Administrative Assistant

Kruger Disaster
09.2022 - 04.2023

Cart Attendant

Walmart
05.2022 - 08.2022

High School Diploma -

North Cobb High School