Dylan Hart
Baton Rouge,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Help Desk Technician
St. Michael the Archangel High School
Baton Rouge, LA
06.2016 - Current
- Worked as a student help desk worker from 2016 to 2020.
- Employed as a Help Desk Technician from May 2020 - Current.
- Provided customer support for students and teachers having software or hardware issues.
- Prepared student computers by re-imaging and setting them up for the upcoming academic year.
- Assessed computer functionality and resolved any problems with accounts and devices.
- Repaired damaged parts and replaced defective components as necessary.
- Conducted updates and patch management on systems.
Runner
Louisiana ENT Specialists
Baton Rouge, LA
12.2022 - 05.2024
- Cleaned and maintained work areas on a regular basis.
- Provided assistance to customers when necessary by answering questions or providing product information.
- Monitored stock levels and reported any discrepancies to management immediately.
- Handled various errands for employees throughout company.
Head Lifeguard
Sela Aquatics
Baton Rouge, LA
05.2016 - 08.2018
- Performed regular maintenance checks on equipment such as first aid kits, rescue tubes, backboards.
- Communicated effectively with patrons regarding rules, regulations, and policies related to swimming activities.
- Ensured safety of swimmers by monitoring activities in the pool area and intervening when necessary.
- Inspected facilities regularly for any hazards that could be detrimental to swimmers' safety.
Education
High School Diploma -
St. Michael the Archangel High School
Baton Rouge, LA05-2020
Some College (No Degree) - Computer and Information Sciences
Southeastern Louisiana University
Hammond, LASome College (No Degree) - Computer Science
Baton Rouge College
Baton Rouge, LA12-2025
Skills
- Hardware Repair
- Software Troubleshooting
- Excellent Communication Skills
- Hard Working
- Highly Motivated
- Ability to meet deadlines
- Willingness to learn
Certification
- TestOut Server Pro 2016: Install and Storage
- TestOut Network Pro
- TestOut Linux Pro
- TestOut PC Pro
- Currently preparing for CompTIA A+ and Network+ certifications
Timeline
Runner
Louisiana ENT Specialists
12.2022 - 05.2024
Help Desk Technician
St. Michael the Archangel High School
06.2016 - Current
Head Lifeguard
Sela Aquatics
05.2016 - 08.2018
High School Diploma -
St. Michael the Archangel High School
Some College (No Degree) - Computer and Information Sciences
Southeastern Louisiana University
Some College (No Degree) - Computer Science
Baton Rouge College
- TestOut Server Pro 2016: Install and Storage
- TestOut Network Pro
- TestOut Linux Pro
- TestOut PC Pro
- Currently preparing for CompTIA A+ and Network+ certifications
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