Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dylan Havens

Rocky Gap,VA

Summary

Detail-oriented and reliable professional with experience in insurance processing, administrative support, and inventory management. Skilled in reviewing and submitting insurance claims, maintaining accurate records, and ensuring compliance with policies and procedures. Adept at handling sensitive information with confidentiality and precision. Strong background in fast-paced environments, including healthcare, retail, and pharmaceutical settings, with proven ability to manage multiple responsibilities while maintaining accuracy and efficiency. Seeking to leverage analytical and organizational skills in an entry-level accounting role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

East River Eye Care (Optometrist Clinic)
05.2025 - 08.2025
  • Processed and submitted patient insurance claims with accuracy, ensuring compliance with policy requirements.
  • Verified and recorded insurance coverage to determine eligibility and reduce claim denials.
  • Prepared and maintained detailed paperwork and records for patient appointments and billing.
  • Scheduled and coordinated appointments while managing a high volume of phone calls and inquiries.
  • Delivered courteous, professional service to patients, fostering positive client relationships.

Stocker

Wal-Mart
05.2024 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Warehouse Packer

Henry Schein
05.2022 - 08.2022
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Learned and followed warehouse safety protocols to prevent injuries and accidents.

Education

BBA - Accounting

Radford Univeristy
Radford, VA
12-2027

No Degree - Engineering (Transferred)

Virginia Tech
Blacksburg, VA
05.2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Filing

Certification

  • MOS (Microsoft Office Specialist) Certified - Earned on 2024

Timeline

Front Desk Receptionist

East River Eye Care (Optometrist Clinic)
05.2025 - 08.2025

Stocker

Wal-Mart
05.2024 - 07.2024

Warehouse Packer

Henry Schein
05.2022 - 08.2022

BBA - Accounting

Radford Univeristy

No Degree - Engineering (Transferred)

Virginia Tech