Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Hernandez

Argyle,TX

Summary

Dynamic sales professional with a proven track record at Buxton Marine, excelling in relationship building and complaint handling. Achieved significant revenue growth through effective deal negotiation and exceptional customer service. Skilled in social selling, I foster loyalty and repeat business while driving profit generation in competitive markets.

Overview

8
8
years of professional experience

Work History

Salesperson

Buxton Marine
05.2023 - Current
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Help building the company with the sales team, and producing over 100 Million in annual Revenue for the company.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.


Salesperson

Tommy's Boats
07.2022 - 05.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Implemented effective sales strategies to maximize revenue generation.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Owner

ROCI LLC
12.2021 - 05.2022
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Interacted well with customers to build connections and nurture relationships.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Salesperson

Waterski America
06.2017 - 12.2021
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Stayed current on company offerings and industry trends.
  • Contributed to team objectives in fast-paced environment.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Built relationships with customers and community to promote long term business growth.
  • Implemented effective sales strategies to maximize revenue generation.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Worked to build relationships with customers and built potential for additional sales.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Recorded accurate and efficient records in customer database.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Presented professional image consistent with company's brand values.
  • Contributed to event marketing, sales and brand promotion.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated contracts skillfully, securing favorable terms for both company and client.

Education

Sociology

Texas A&M University
College Station, TX
05-2020

Skills

  • Relationship building
  • Customer relationship building
  • Complaint handling
  • Social selling
  • Relationship selling
  • Business development
  • Deal negotiation
  • Profit generation
  • Customer relations
  • Negotiation tactics
  • Competitor research

Timeline

Salesperson

Buxton Marine
05.2023 - Current

Salesperson

Tommy's Boats
07.2022 - 05.2023

Owner

ROCI LLC
12.2021 - 05.2022

Salesperson

Waterski America
06.2017 - 12.2021

Sociology

Texas A&M University

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