Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Holous

La Mirada, CA 90638

Summary

I am a highly organized and results-driven Service Supervisor with over 7 years of experience in leading and managing teams in fast-paced environments. Skilled in overseeing day-to-day operations, coordinating schedules, and ensuring exceptional customer service delivery. Proven track record of driving efficiency, resolving customer issues, and maintaining high levels of employee morale. Adept at training and developing staff, optimizing processes, and meeting performance targets.

Overview

6
6
years of professional experience

Work History

Service Supervisor

Kohls
06.2023 - Current
  • Training new associates to ensure they deliver top-notch service.
  • Driving sales
  • Meet and exceed sales targets
  • Utilizing effective merchandising strategies
  • Leveraging financial tools to generate insightful sales reports.

Residential Sales Associate

CertaPro Painters
02.2022 - 06.2023
  • Developed and implemented effective sales strategies to maximize customer reach and satisfaction
  • Managed sales of residential painting services to new and existing customers
  • Developed and maintained relationships with potential and existing customers
  • Negotiated contracts and agreements with customers

Submittal Technician

Dunn-Edwards Corporation
04.2019 - 02.2022
  • Successfully prepared and submitted technical documents and drawings in accordance with project requirements
  • Utilized specialized software to track and manage submittal logs and documents
  • Coordinated the compilation and distribution of submittal packages to clients, architects, and contractors

Education

High School Diploma -

La Serna High School
Whittier, CA
07-2016

Associate of Science - Computer Information Systems

Cypress College
Cypress, CA
06-2026

Skills

  • Microsoft 365
  • Customer Service
  • Sales
  • Communication
  • Team Building
  • Organization
  • Time Management
  • Technologically Advanced
  • Business Management

Timeline

Service Supervisor

Kohls
06.2023 - Current

Residential Sales Associate

CertaPro Painters
02.2022 - 06.2023

Submittal Technician

Dunn-Edwards Corporation
04.2019 - 02.2022

High School Diploma -

La Serna High School

Associate of Science - Computer Information Systems

Cypress College
Dylan Holous