Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Howard

San Antonio,Texas

Summary

Reliable and focused, with experience in both administrative support and customer interaction. Skilled at managing schedules, handling phone calls, and staying organized even in chaotic environments. Quick to learn, ready to adapt, and always take pride in the work I do. Known for being a supportive team player who steps up and helps things run smoothly.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

Subway
06.2020 - 04.2021
  • Delivered high-quality customer service while preparing and serving food in a fast-paced environment.
  • Operated POS system and accurately processed cash, credit, and debit transactions.
  • Trained new team members on food prep, cleanliness, and safety procedures.
  • Maintained clean and well-stocked stations to meet health and company standards.
  • Handled customer complaints calmly and professionally with a positive and understanding attitude.
  • Opened, closed location, and monitored shift changes to keep the store successful and maximize business success.
  • Multitasked efficiently while maintaining speed, accuracy, and attention to detail.
  • Managed and motivated fellow employees to be productive and engaged in work.

Sales Associate

Home Depot
04.2021 - 01.2023
  • Assisted customers with finding products and answering questions about sizing and availability.
  • Maintained organized, well-stocked shelves to promote sales and improve the store's appearance.
  • Trained new team members on customer service, register use, safety, and daily store routines.
  • Handled pricing and basic returns in line with company policy.
  • Successfully managed day-to-day operations and decisions in a self-directed work environment.
  • Stayed calm and professional during high-traffic hours and customer issues.

Product Demonstrator

Product Connections
01.2024 - 08.2024
  • Set up product displays and workstations inside Sam’s Club to showcase featured items.
  • Prepared and served food samples while following safety and preparation guidelines.
  • Answered any customer questions about products and directed them to store locations.
  • Operated and cleaned juicing equipment, including assembling and disassembling machinery.
  • Maintained a clean, organized station and completed required documentation throughout the day.
  • Followed detailed instructions to ensure correct preparation and presentation of each item.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.

Office Assistant

Aztec House Leveling & Remodeling
08.2024 - Current
  • Managed incoming calls, scheduled appointments, and handled customer questions regarding services, pricing, and complaints.
  • Processed payments, created and emailed contracts, and maintained organized records for jobs, payroll, and expenses.
  • Created a digital filing system from scratch to transition physical job files into an efficient online database.
  • Sorted receipts and invoices into detailed categories (gas, materials, auto, food, etc.) to streamline reporting
  • Regularly used Excel, Adobe Acrobat and Express, and Word to manage paperwork, draft contracts, design job diagrams, and create/edit photos for business use.
  • Created and managed TikTok and Google posts, including captions, editing videos and photos, and adding brand visuals like logos and contact information.
  • Coordinated with subcontractors, foremen, and workers to share job information, diagrams, and schedules.
  • Helped with weekly payroll, made payments to vendors, and handled day-to-day administrative and errand-related tasks to support business operations.
  • Adapted to a wide range of duties beyond typical office responsibilities to keep operations running smoothly.


Education

Bachelor of Arts - Criminal Justice

Sam Houston State University
Huntsville, TX
08-2025

Skills

  • Excellent Customer Service & Phone Communication
  • Multitasking in Fast-Paced Environments
  • Excellent Communication
  • Teamwork
  • Problem solving abilities
  • Decision-making
  • Document & Contract Management
  • Scheduling & Appointment Setting
  • Digital Filing
  • Payment Processing & Payroll
  • Basic Graphic Editing
  • Fast Learner & Very Teachable
  • Attention to Details
  • Microsoft Excel, Adobe Acrobat & Adobe Express

Timeline

Office Assistant

Aztec House Leveling & Remodeling
08.2024 - Current

Product Demonstrator

Product Connections
01.2024 - 08.2024

Sales Associate

Home Depot
04.2021 - 01.2023

Sandwich Artist

Subway
06.2020 - 04.2021

Bachelor of Arts - Criminal Justice

Sam Houston State University

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