DYLAN HUBER
Summary
Air Transportation Management student at Arizona State University graduating December 2026. FAA-certified Private Pilot with over six years of leadership, customer service, and operations experience. Incoming Account Service Representative Intern at Southwest Aviation Insurance Group with interests in aviation underwriting, risk management, business development, and entrepreneurship.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Founder
Exhausted Coffee Co.
Phoenix, Arizona
01.2026 - Current
- Developing a specialty coffee and mobile event business concept.
- Conducting market research, budgeting, branding, and operational planning.
Barista Trainer
Starbucks
Tempe, Arizona
06.2020 - Current
- Train and mentor new employees on operations, customer service, and safety procedures.
- Support high-volume store operations while maintaining quality, efficiency, and accuracy.
Server
Lou Malnati's Pizzeria
Tempe, Arizona
10.2022 - 07.2025
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Coordinated with team members to ensure efficient operations and guest satisfaction.
Account Service Representative Intern (Incoming)
Southwest Aviation Insurance Group
Scottsdale, Arizona
- Selected for an aviation insurance internship supporting account management and insurance operations.
- Developing knowledge of aviation insurance products, policy administration, client service, and underwriting processes.
Education
Bachelor of Science - Air Transportation Management
Arizona State University
Tempe, AZ12-2026
Skills
- Aviation Operations
- Project Management
- Risk Assessment
- Employee Training
- Training and Development
- Technical Proficiency
- Software Adaptability
- Microsoft Office
- Google Workspace
- Mechanical Aptitude
- Problem Solving
- Time Management
- Leadership Experience
- Team Collaboration
- Customer Relations
- Health and Safety Compliance
- Communication Skills
- Aviation Related Skills
Certification
- FAA Private Pilot Certificate
- Arizona Food Handler Certification
- City of Tempe, Community Volunteer, Cleanup and Beautification Projects.
Timeline
Founder
Exhausted Coffee Co.
01.2026 - Current
Server
Lou Malnati's Pizzeria
10.2022 - 07.2025
Barista Trainer
Starbucks
06.2020 - Current
Account Service Representative Intern (Incoming)
Southwest Aviation Insurance Group
Bachelor of Science - Air Transportation Management
Arizona State University