Dylan Humphrey
Caraway,AR
Summary
Dynamic and results-driven professional with extensive experience at TMS International, excelling in cargo handling and emergency response. Proven ability to enhance dock efficiency through strategic organization and team collaboration. Recognized for strong problem-solving skills and commitment to safety, ensuring optimal operations and customer satisfaction in fast-paced environments. I have experience articulating 40 ton, 70 ton dump truck. I have been at TMS at Big River Steel, where I transport scrap from the dock to the scrap yard and help loading coils into the barge, also help with dock maintenance
Overview
3
3
years of professional experience
Work History
Dock Hand
TMS INTERNATIONAL
07.2024 - Current
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
- Monitored weather conditions closely, adjusting work plans accordingly to ensure safe operations at all times.
- Facilitated timely loading and unloading of vessels for increased turnaround speed.
- Improved dock efficiency by organizing and streamlining cargo handling processes.
Caterpillar Techinician
Riggs Company
11.2023 - 04.2024
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
John Deere Technician
Greenway Equipment
02.2023 - 11.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined communication, introducing centralized platform for logging and tracking technical issues.
General Laborer
Cline Trenching
04.2022 - 02.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Notified supervisors of defective equipment or material.
- Completed tasks efficiently for timely project completion within set deadlines.
Education
High School Diploma -
Valley View
Jonesboro05-2022
Skills
- Cargo handling
- Emergency response
- Inventory management
- Safety procedures
- Dock operations
- Team collaboration
- Equipment maintenance
- Problem solving
- Warehouse safety procedures
- Loading and unloading
- Dock equipment maintenance
- Dock operations support
- Forklift and pallet jack use
- Freight stacking
- Willing to learn
- Teamwork and collaboration
Timeline
Dock Hand
TMS INTERNATIONAL
07.2024 - Current
Caterpillar Techinician
Riggs Company
11.2023 - 04.2024
John Deere Technician
Greenway Equipment
02.2023 - 11.2023
General Laborer
Cline Trenching
04.2022 - 02.2023
High School Diploma -
Valley View
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