Monique Jackson
Ashburn,Georgia
Summary
Well-rounded office personnel possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Looking for a new role where hard work and dedication will be highly valued.
Overview
29
29
years of professional experience
Work History
Tutor
CHESS Academy
TyTy, GA
08.2018 - Current
- Helped students review and understand previous lessons to make connections with new lessons.
- Worked closely with students to learn Math, English, and History.
- Designed a comfortable environment conducive to learning.
- Used lesson plans that correlated with our homeschool curriculum.
Preschool Teacher
First United Methodist Church Preschool
Tifton, GA
08.2017 - 06.2018
- Taught children foundational skills in colors, shapes, and letters.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Incorporated music, art, games, books, blocks, and puzzles into daily instruction.
Office Manager
Ga Tobacco Commission
Tifton, GA
11.2006 - Present
- Maintained filing system for records, correspondence, and other documents.
- Answered phone calls, responded to emails, routed mail, and coordinated courier services.
- Schedule meetings and take minutes during the meetings.
- Type Memorandums of Agreements and process paperwork with UGA.
- Tracked invoices and payments to ensure the accuracy of accounts receivable and payable information.
Paraprofessional
Waynesboro Primary School
Waynesboro, GA
07.2004 - 11.2006
- Provided guidance to students in the classroom setting.
- Assisted teachers with planning and preparing lessons for students.
- Assisted children at stations during small-group learning periods.
- File, made copies, and gathered any needed supplies for each day.
Bookkeeper
Joiner & Associates
Louisville, GA
06.2003 - 07.2004
- Performed basic accounting, payroll and bookkeeping services to manage business operations.
- Answered phones, filed, typed letters, and shipping tickets.
- Ran copies of blue print tracings & helped ordering of material and supplies for the office and shop.
- Generated invoices for clients and tracked payments received from customers.
- Managed payroll processing for staff members.
Secretary
University of Georgia
Tifton, GA
02.2003 - 10.2003
- Provided administrative support to the office manager and other staff members.
- Prepared documents such as memos, letters, reports, spreadsheets, and presentations using Microsoft Office applications.
- Professionally greeted visitors and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries, and transferred calls as needed.
Customer Accounts Representative
City of Tifton
Tifton, GA
10.2001 - 12.2002
- Maintained accurate records of customer interactions, transactions, and account changes.
- Answered phone calls, filed paperwork, and entered data into the computer system.
- Filled out water, sewer, gas, cable, & internet applications.
- Resolved billing disputes with customers.
- Handled difficult situations with tact, diplomacy, and professionalism.
Clerical Assistant
Pacific Life Insurance Company
Tifton, GA
03.2001 - 09.2001
- Assisted with filing documents and maintaining records.
- Processed the mail, filled out applications and contracts
- Greeted visitors and customers in a friendly, professional manner.
- Inputted data into spreadsheets for tracking purposes.
Student Assistant, Clerical
Moultrie Technical College
Tifton, GA
06.2000 - 12.2000
- Followed instructions from management to complete tasks according to exact specifications.
- Kept track of attendance records.
- Greeted office visitors, provided information, and directed to appropriate personnel.
- Provided support to faculty with administrative tasks such as filing, photocopying, and mail distribution.
Student Assistant, Clerical
University Of Georgia
Tifton, GA
06.1997 - 03.2001
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; and verifying receipt of supplies.
- Answered phone inquiries, directed calls, and took messages.
- Helped with hourly payroll.
- Typed memos, and letters, and worked with special software programs.
Library Assistant
Tift County Public Library
Tifton, GA
09.1995 - 06.1997
- Organized shelves, book displays, and other library areas according to established guidelines.
- Returned books to circulation by placing on proper shelves.
- Answered patrons' questions and assisted in finding materials requested.
- Greeted patrons upon entrance to library and offered assistance with needs or issues.
Student Worker, Field Tech
University Of Georgia
Tifton, GA
06.1995 - 08.1995
- Worked in the field, ran tests on plants and insects
- Collected data and entered it into the computer
- Followed instructions from management to complete tasks according to exact specifications.
- Developed strong oral and written communication skills in working with people of different ages.
Education
Diploma - Medical Coding & Transcription
Moultrie Technical College
Moultrie, GA05-2008
Diploma - Business & Accounting
Moultrie Technical College
Moultrie, GA11-2000
Associate of Applied Science - Business
Abraham Baldwin Agricultural College
Tifton, GA11-2000
High School Diploma -
Tift County High School
Tifton, GA06-1997
Skills
- Lesson Planning
- Letter Writing
- Office Administration
- Filing Experience
- Student Engagement
- Group and Individual Instruction
Accomplishments
- I was inducted into the National Vocational Honors Society.
- Maintained a GPA of 3.85 to 4.0
Affiliations
- I was active in Future Business Leaders of American (FBLA) throughout high school
- During my time at Moultrie Tech, I was active in Phi Beta Lambda (PBL) and held the office of Secretary for several quarters.
Timeline
Tutor
CHESS Academy
08.2018 - Current
Preschool Teacher
First United Methodist Church Preschool
08.2017 - 06.2018
Office Manager
Ga Tobacco Commission
11.2006 - Present
Paraprofessional
Waynesboro Primary School
07.2004 - 11.2006
Bookkeeper
Joiner & Associates
06.2003 - 07.2004
Secretary
University of Georgia
02.2003 - 10.2003
Customer Accounts Representative
City of Tifton
10.2001 - 12.2002
Clerical Assistant
Pacific Life Insurance Company
03.2001 - 09.2001
Student Assistant, Clerical
Moultrie Technical College
06.2000 - 12.2000
Student Assistant, Clerical
University Of Georgia
06.1997 - 03.2001
Library Assistant
Tift County Public Library
09.1995 - 06.1997
Student Worker, Field Tech
University Of Georgia
06.1995 - 08.1995
Diploma - Medical Coding & Transcription
Moultrie Technical College
Diploma - Business & Accounting
Moultrie Technical College
Associate of Applied Science - Business
Abraham Baldwin Agricultural College
High School Diploma -
Tift County High School
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