DYLAN JAMES
Santa Monica,CA
Summary
Enthusiastic Barista Trainee bringing hands-on experience in coffee brewing and customer service. Knowledgeable about different types of brews and concoctions, tea, and pastry products. Successfully fostered positive relationships with customers through superior interpersonal skills which contributed to increased customer satisfaction in previous roles. Remains calm and composed in busy work settings.
Overview
1
1
Certification
Work History
Professional Rugby Player
Major League Rugby
- Field sessions and weight sessions 4 times a week, rugby match on Saturday followed by recovery sessions including band work, stretches, ice baths, pool sessions etc
- Adapted quickly to changing game plans and strategies
Supervisor /Assistant Manager
Rip Curl
- Train new employees and communicate with corporate daily
- Back stock merchandise, run fills in the store, send transfers, process returns
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
Construction / Property Management
Self - Employed
- Remodel homes and apartments, landscape, roofing and A/C installation
- Worked independently in fast-paced environment while meeting productivity and quality expectations
Sales Associate
Vans
- Stocked Floor with merchandise Display of floor merchandise and customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Prepared merchandise for sales floor by pricing or tagging
Covid Compliance
Film Production
- Implement Covid-19 protocols
- Check in the cast and crew when upon arrival to set
Production Assistant
Film/Tv Production
- Organize and run the film set on multiple movies and tv shows
Education
Bachelor of Arts - Film and Media
University of Utah
St. Monica Catholic High School
Stunt Performers Academy
Skills
- Collaborative Team Member
- Diligent Worker
- Strategic Planning
- Market Trend Awareness
- Consistent Professional Commitment
- Exceptional Customer Support
- Effective Leader
- Customer service
- Inventory management
- Conflict resolution - Excellent Customer Service
- Adaptability: quick learner and the savvy
- Microsoft Office
- Premiere Pro
Affiliations
- Captain of University of Utah Men’s Rugby Team
- Captain & Assistant Coach for Santa Monica Rugby Club
Certification
- SAG/AFTRA
- NASM Personal Training
- CPR Certified
References
Available upon request
Timeline
Professional Rugby Player
Major League Rugby
Supervisor /Assistant Manager
Rip Curl
Construction / Property Management
Self - Employed
Sales Associate
Vans
Covid Compliance
Film Production
Production Assistant
Film/Tv Production
Bachelor of Arts - Film and Media
University of Utah
St. Monica Catholic High School
Stunt Performers Academy
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