Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dylan Jeremias

Lakeland,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Florida National Guard

Florida Army National Guard
Lakeland, FL
11.2023 - 06.2024
  • Participated in drills designed to test safety protocols in case of an emergency situation.
  • Assisted in controlling access to restricted areas.
  • Attended training sessions to maintain knowledge of updated company policies and procedures.

Delivery Driver

DoorDash
Lakeland, FL
01.2020 - 06.2024
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.

Technical Support Representative

SYKES Lakeland
Lakeland, FL
06.2020 - 07.2022
  • Performed regular maintenance checks on customers' systems.
  • Provided technical assistance to customers through phone, email and chat support.
  • Troubleshot customer inquiries related to software and hardware issues.
  • Diagnosed system errors and implemented solutions to resolve them.
  • Participated in special projects as assigned by management team.
  • Assisted customers with installation of new hardware and software applications.

Team Member

Publix Grocery Store
Lakeland, FL
10.2016 - 10.2019
  • Operated cash registers to process payments from customers.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Resolved customer issues promptly in a professional manner.
  • Maintained a clean and organized work area throughout shift.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Assisted customers with product selection and ordering process.
  • Identified opportunities for process improvements within the department.
  • Adhered to safety guidelines while operating machinery or stocking shelves.

Education

High School Diploma -

Tenoroc High School
Lakeland, FL
05-2019

Skills

  • Visitor assistance
  • Theft Prevention
  • Radio communication
  • Punctuality
  • Security Systems
  • Incident Reporting
  • Customer Service
  • Adaptability
  • Reliability

Languages

Spanish
Limited
Portuguese
Limited

Timeline

Florida National Guard

Florida Army National Guard
11.2023 - 06.2024

Technical Support Representative

SYKES Lakeland
06.2020 - 07.2022

Delivery Driver

DoorDash
01.2020 - 06.2024

Team Member

Publix Grocery Store
10.2016 - 10.2019

High School Diploma -

Tenoroc High School
Dylan Jeremias