Dylan Jones
McKinney,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Assistant Tournament Director
Baseball Nation
08.2019 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Developed and implemented marketing strategies to increase customer engagement and drive revenue.
- Coordinated athletic events by reserving officials and referees, determining event budget and organizing signage, concessions and sound system vendors.
- Collaborated and consulted with officiating teams to coordinate responses, discuss violations and implement resolutions.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Arts - Business
Collin County Community College District
McKinney, TX05.2025
Skills
- Administrative Management
- Supervising Investigations
- Procedure Implementation
- Supportive Listening Skills
- Maintenance Services
- Business Operations
- Team Contribution
- Executive Leadership
- Staff Coaching
- Compliance Assurance
- Safety Standards
- Customer Satisfaction
Timeline
Assistant Tournament Director
Baseball Nation
08.2019 - Current
Bachelor of Arts - Business
Collin County Community College District
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