Dylan Jones
Muncie,IN
Summary
Energetically driven professional with a robust background in construction processes and machine operation. Proven track record in problem-solving and interpersonal skills, excelling in delivering exceptional customer service and driving revenue recovery. Expert in navigating complex negotiations and delivering on stringent deadlines, showcasing an exceptional work ethic and decision-making prowess.
Overview
6
6
years of professional experience
1
1
License
1
1
Certification
Work History
Glazier
Delaware Glass & Mirror
2022.12 - 2024.07
- Completed fabrication and installation of curtain wall systems, and aluminum-framed storefront entrances and windows
- Loaded and arranged glass and metal frames onto delivery trucks
- Unloaded boxes of incoming material, verified quantities, and signed off on deliveries
Delivery Driver
Home City Ice
2021.08 - 2021.11
- Delivered ice to vendors of the company
- Expedited deliveries to meet customer deadlines and requirements
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations
- Kept detailed records of deliveries
Collector
Navient
2019.02 - 2019.09
- Persistently reached out to customers with extremely past due accounts to recover lost revenue
- Negotiated with account holders to devise repayment plans and minimize collections receivables
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
Education
High School Diploma -
Delta High School
Muncie, IN08.2018
Skills
- Construction processes
- Machine operation and truck driving
- Strong mathematical skills
- Interpersonal Skills
- Excellent work ethic
- Decision-Making
- Problem-Solving
Certification
• Mobile Elevating Work Platform Operator's License - Apr. 2023
• Adult First Aid and CPR Certification - May 2023
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Career advancementWork-life balanceHealthcare benefitsCompany CultureTimeline
Glazier
Delaware Glass & Mirror
2022.12 - 2024.07
Delivery Driver
Home City Ice
2021.08 - 2021.11
Collector
Navient
2019.02 - 2019.09
High School Diploma -
Delta High School
• Mobile Elevating Work Platform Operator's License - Apr. 2023
• Adult First Aid and CPR Certification - May 2023
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