Dylan Keefer
Point Pleasant
Summary
Dynamic and results-driven Salesperson at Dave Sherman, recognized for exceptional customer service and adept problem-solving skills. Leveraged electrical troubleshooting expertise to enhance client satisfaction and drive sales growth. Successfully developed tailored sales strategies, fostering strong relationships and achieving notable upselling success while ensuring safety compliance in all operations.
Overview
4
4
years of professional experience
Work History
Salesperson
Dave Sherman
Gallipolis
06.2024 - 04.2025
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Lawncare Maintenance Worker
Dylan Keefer
Point Pleasant
08.2021 - 08.2024
- Trimmed or edged around flower beds, walks, or walls.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Completed routine maintenance and repair.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Applied Science - Electrican
West Virginia University of Parkersburg
Parkersburg, WV05-2026
Skills
- Electrical troubleshooting
- Circuit design
- Safety compliance
- Customer service
- Equipment operation
- Project management
- Blueprint reading
- Time management
- Problem solving
- AC/DC power and control systems
Timeline
Salesperson
Dave Sherman
06.2024 - 04.2025
Lawncare Maintenance Worker
Dylan Keefer
08.2021 - 08.2024
Associate of Applied Science - Electrican
West Virginia University of Parkersburg