Dylan Kincanon
Gulfport,MS
Summary
Enthusiastic willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
10
10
years of professional experience
Work History
Overnight Stocker/Mod Team/Food & Consumables
Walmart
07.2017 - Current
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
Assistant Manager
Pacific Sunwear
06.2016 - 08.2017
- Execute floor sets and make sure the visuals are well done
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Journeys
09.2015 - 04.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Assistant Manager
Hot Topic
08.2014 - 08.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Key Holder
Sunglass Hut
02.2014 - 07.2015
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Implemented loss prevention strategies to minimize store shrinkage.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Sales Associate
Fossil
08.2013 - 08.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning currency, payment cards, and receipts to customers.
Education
High School Diploma -
Naples American High
Naples, Italy05.2013
Skills
- Customer service skills
- Can multitask throughout all work given
- Strong written and verbal communication skills
- Work very well with others
- Creative and energetic
- Proficiency in Microsoft Office programs ( Word, PowerPoint)
- Proficiency in basic computer programs and functions
- Computer Literate/ Typing Skills
- Office Machines (Copier, Fax, Printer, Phones)
Timeline
Overnight Stocker/Mod Team/Food & Consumables
Walmart
07.2017 - Current
Assistant Manager
Pacific Sunwear
06.2016 - 08.2017
Assistant Manager
Journeys
09.2015 - 04.2016
Assistant Manager
Hot Topic
08.2014 - 08.2015
Key Holder
Sunglass Hut
02.2014 - 07.2015
Sales Associate
Fossil
08.2013 - 08.2014
High School Diploma -
Naples American High