Dylan Kovac
Troy
Summary
Food service professional with extensive experience in overseeing daily operations, improving service quality, and maintaining high standards of hygiene and safety. Known for strong team collaboration and achieving results through flexible problem-solving and reliable leadership. Skilled in staff training, inventory control, and customer service excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Trinity Service Group
04.2025 - Current
- Supervised daily food service operations, ensuring compliance with health and safety standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Prepared and cooked meals following strict dietary guidelines for inmates.
- Coordinated with medical personnel to address special dietary needs of inmates.
- Contributed to the overall safety and security of the jail by following strict protocol, reporting any suspicious activities or potential contraband items found during food preparation.
Head Cook
Bishop’s Family Restaurant
03.2024 - 04.2025
- Supervised kitchen staff, ensuring adherence to food safety protocols and operational efficiency.
- Trained new cooks on kitchen procedures, promoting a collaborative and efficient work environment.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Collaborated with front-of-house staff to ensure timely service delivery and customer satisfaction.
Wal-Mart Associate
Walmart
03.2023 - 01.2024
- I worked as a OGP associate as well as meat department associate while occasionally filling in with back room stocking.
- Streamlined inventory management processes to enhance stock accuracy and reduce discrepancies.
- Implemented best practices for customer service, resulting in improved satisfaction scores.
- Mentored junior staff on compliance standards, ensuring adherence to company policies and procedures.
- Facilitated team meetings to discuss performance metrics, driving accountability and continuous improvement efforts.
Line Cook/Head Cook
Bishop’s Family Restaurant
11.2020 - 12.2023
- During my time working at Bishop’s family restaurant I started as an additional pair of hands on the line and working with the food prep cooks. Due to staffing I Became acting head of the line and through this experience I trained multiple employees to work on the line and do prep work.
- Operated kitchen equipment safely and efficiently, maintaining cleanliness and organization.
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Implemented process improvements that enhanced kitchen workflow and reduced preparation time.
Line Cook
Stella’s Restaurant
10.2019 - 11.2020
- Worked as a line cook working to meet demand on a short order basis as well as running a bunch Buffet witch included accommodating requests and cooking for an audience.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
Education
BBA - Management Information Systems
University of Maine At Presque Isle
Online06-2028
No Degree -
Western Governors University
Online Skills
- POS
- Inventory management
- Banquet Experience
- Food Production
- Kitchen Management Experience
- Food Safety
- Staff supervision
- Kitchen staff coordination
- Bookkeeping
Certification
- Google Analytics Present
- ServSafe Food Protection Manager
Languages
English - Fluent
Timeline
Food Service Supervisor
Trinity Service Group
04.2025 - Current
Head Cook
Bishop’s Family Restaurant
03.2024 - 04.2025
Wal-Mart Associate
Walmart
03.2023 - 01.2024
Line Cook/Head Cook
Bishop’s Family Restaurant
11.2020 - 12.2023
Line Cook
Stella’s Restaurant
10.2019 - 11.2020
BBA - Management Information Systems
University of Maine At Presque Isle
No Degree -
Western Governors University
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