Summary
Work History
Education
Skills
Hobbies
Timeline
Generic

Dylan Kroeger

Ladera Ranch,CA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.



Work History

Food Server

Reata Glen
08.2023 - Current


  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Implemented time management strategies to optimize efficiency during peak hours without compromising the quality of service provided to patrons.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.


Education

San Juan Hills High School
San Juan Capistrano, CA
06.2025

Skills

  • Relationship Building
  • Health Code Compliance
  • Service Prioritization
  • Professional Attitude
  • Interpersonal Skills
  • Time Management
  • Excellent Communication
  • Multitasking Abilities

Hobbies

  • Played multiple years of team sports including baseball, basketball, and football.
  • Volunteered for the Special Olympics, OC Rescue Mission, and Surfrider Foundations.
  • Part of the Cub Scouts and earned numerous badges for teamwork and getting through hard situations.
  • Started a Junk removal business.
  • Awarded a certificate of achievement from the OC Fire Department for fire safety.

Timeline

Food Server

Reata Glen
08.2023 - Current

San Juan Hills High School
Dylan Kroeger