Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
8
8
years of professional experience
Work History
Whole Body Team Member
Whole Foods Market Inc
11.2023 - Current
Collaborated with team members to optimize overall store performance and reach sales goals.
Reduced shrinkage through proper rotation of perishable items and vigilant monitoring of expiration dates.
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Team Member
Whole Foods Market Inc
01.2022 - 11.2023
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Work efficiently to ensure speedy lines
Utilized POS system to handle customer cash and credit card transactions.
Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Met customer service goals and exceeded customer expectations.
Sales Associate
GNC
06.2021 - 12.2021
Setting and achieving sales quotas per shift
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Developed strong rapport with customers and created positive impression of business.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server
Carvel
08.2018 - 02.2020
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Team Member
Tomasso's Pizza
06.2017 - 08.2018
Prep food and ensure food safety
Manage phone calls and place orders
Attend local community events
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Front Service Clerk
Publix
11.2016 - 06.2017
Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
Responded quickly to customer inquiries, answering questions and offering insight into products.
Supported team members during peak hours, ensuring smooth and timely customer service operations.
Enhanced customer satisfaction by providing efficient and friendly front-end services.
Education
High School Diploma -
FLORIDA ATLANTIC UNIVERSITY
Boca Raton, FL
05.2019
Skills
Goal-oriented mindset
Nutritional knowledge
Teamwork and Collaboration
Customer Service
Problem-Solving
Team Management
References
Matt Andria, Store Manager, GNC, 264 S Federal Highway, (239) 223-6369
Peter Hansen, Owner, Carvel, 255 NE Spanish River Blvd, (561) 236-5689