Seasoned and versatile Cannabis Industry Professional with 7+ years of end-to-end experience spanning cultivation, product development, compliance, retail leadership, and direct-to-consumer sales. Known for building high-performing teams, delivering white-glove service, and cultivating long-term relationships with discerning clientele. Deeply knowledgeable and passionate about the cannabis plant, with a refined understanding of strain genetics, market trends, and the evolving expectations of premium consumers. Skilled in navigating regulatory frameworks, driving operational excellence, and aligning cross-functional teams around shared goals. Adept at translating customer insights into actionable strategies that enhance loyalty, elevate brand reputation, and drive revenue growth. Committed to 710 Labs’ mission of obsessive quality and collaborative innovation in a dynamic and fast-paced environment.Dynamic and results-driven Cannabis and Hospitality Professional with over 7 years of hands-on experience across the full spectrum of the cannabis industry—cultivation, product development, compliance, retail operations, and high-touch customer engagement. Built on a strong foundation in hospitality, with a proven ability to deliver exceptional service experiences, cultivate brand loyalty, and anticipate the nuanced needs of discerning clientele. Adept at leading cross-functional teams, optimizing operational workflows, and aligning service strategies with evolving market expectations. Deeply passionate and knowledgeable about the cannabis plant, with a lifelong relationship to the culture and community. Experienced in translating customer insights into personalized service models that drive retention, revenue, and brand prestige. Committed to upholding 710 Labs’ ethos of obsessive quality, genuine collaboration, and disruptive innovation in a fast-paced, customer-first environment.
Warehouse Experience
Customer Service
Delivery/Driver
Organizing
Reception
Aseptic procedures
Relationship development
Team management
Cannabis Understanding
Cannabis Education
METRC (Retail & Distribution)
Purchasing Experience