Dylan Lee
Philadelphia,PA
Summary
Accomplished Director of Sales Operations at Lidl US, adept in strategic planning and team leadership. Excelled in fostering a culture of collaboration and continuous improvement, significantly enhancing operational efficiency. Skilled in change management and employee development, with a proven track record of building high-performing teams and implementing visionary projects.
Overview
14
14
years of professional experience
Work History
Director Sales Operations
Lidl US
09.2020 - Current
- Spearheaded strategic planning to align departmental goals with organizational objectives.
- Enhanced team productivity by implementing streamlined communication processes.
- Improved operational efficiency with effective resource allocation strategies.
- Fostered a culture of collaboration, encouraging cross-departmental partnerships.
- Orchestrated comprehensive training programs for skill development and retention.
- Facilitated change management to support organizational transformation.
- Enhanced decision-making processes by implementing data-driven strategies.
- Built high-performing teams by identifying and nurturing talent.
- Pioneered initiatives to advance diversity and inclusion within company.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring teams.
District Manager
Lidl US
01.2019 - 08.2020
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
Store Manager
Lidl US
12.2016 - 12.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Retail Manager
DSW Shoe Warehouse
02.2015 - 09.2016
Store Manager
Old Navy
11.2010 - 02.2015
Education
Political Science/History
Franklin University Switzerland
Lugano, Switzerland05-2010
Skills
- Strategic planning
- Team leadership
- Project oversight
- People management
- Change management
- Employee development
- Vision implementation
Timeline
Director Sales Operations
Lidl US
09.2020 - Current
District Manager
Lidl US
01.2019 - 08.2020
Store Manager
Lidl US
12.2016 - 12.2018
Retail Manager
DSW Shoe Warehouse
02.2015 - 09.2016
Store Manager
Old Navy
11.2010 - 02.2015
Political Science/History
Franklin University Switzerland
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