Dylan Lenox
Sandy,UT
Summary
Hospitable Assistant Front of House Manager leverages interpersonal and communication skills to lead, influence and encourage staff and deliver outstanding experiences for guests. Advocates sound financial and business decision-making and demonstrates honesty and integrity. Performs well under pressure and thrives in fast paced high-volume environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant General Manager (AGM)
Porcupine Pub & Grille-Cottonwood Heights, UT
Cottonwood Heights, UT
04.2022 - 12.2024
- Enhanced operational efficiency by coordinating daily management tasks.
- Managed team schedules to improve productivity.
- Oversaw daily operations to ensure high standards of service.
- Fostered a positive work environment by promoting teamwork and open communication.
- Ensured compliance with company policies and regulations.
- Improved employee performance by conducting regular evaluations.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Front of House Manager
Porcupine Pub & Grille-Cottonwood Heights, UT
Cottonwood Heights, UT
08.2021 - Current
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Schedule staff hours and assign duties
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
Manager
Buffalo Wild Wings-West Valley City, UT
West Valley City, UT
10.2019 - 08.2021
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
- Monitor employee and patron activities to ensure liquor regulations are obeyed
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Schedule staff hours and assign duties
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
Line Cook
Buffalo Wild Wings-West Valley City, UT
West Valley City, UT
01.2016 - 10.2019
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Season and cook food according to recipes or personal judgment and experience
- Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment
- Portion, arrange, and garnish food, and serve food to waiters or patrons
- Substitute for or assist other cooks during emergencies or rush periods
Line Cook
Black Bear Diner-West Valley City, UT
West Valley City, UT
03.2019 - 07.2019
- Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Season and cook food according to recipes or personal judgment and experience
- Portion, arrange, and garnish food, and serve food to waiters or patrons
- Substitute for or assist other cooks during emergencies or rush periods
Education
High School Diploma -
Granger High School
West Valley City, UT05.2017
Skills
- Guest relations
- Conflict resolution
- Staff management
- Training and coaching
- Performance evaluation
- Food safety compliance
- POS system operations
- Complaint handling
- Restaurant operations
- Health and safety regulations
- Employee scheduling
- Team building
- Menu design
Certification
- ServSafe
- Food Handler Certification
Timeline
Assistant General Manager (AGM)
Porcupine Pub & Grille-Cottonwood Heights, UT
04.2022 - 12.2024
Front of House Manager
Porcupine Pub & Grille-Cottonwood Heights, UT
08.2021 - Current
Manager
Buffalo Wild Wings-West Valley City, UT
10.2019 - 08.2021
Line Cook
Black Bear Diner-West Valley City, UT
03.2019 - 07.2019
Line Cook
Buffalo Wild Wings-West Valley City, UT
01.2016 - 10.2019
High School Diploma -
Granger High School