Dylan Lewis
Reno
Summary
Self-motivated 23 year old with a passion for learning efficiently and precisely. Strong team player with excellent communication skills. Committed to achieving high customer satisfaction through effective problem-solving and support.
Overview
2026
2026
years of professional experience
2
2
Certifications
Work History
Express Automotive Service Technician
Hello Mazda
Temecula
2023 - 2024
- Documented repair processes accurately in CDK and Xtime.
- Provided customers with service recommendations based on vehicle needs.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Assisted in training new technicians on equipment and procedures.
- Performed preventative maintenance on vehicles, including oil changes, tire rotation and replacement, brake pad inspection and replacement.
Customer Advisor/Auto Mechanic
CarMax
Reno
2021 - 2023
- Communicated effectively with customers both verbally and written.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with service inquiries and appointment scheduling.
- Ensured customer satisfaction through follow-up calls and feedback collection.
- Resolved customer complaints promptly and professionally to enhance experience.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Repaired and performed maintenance on various types of vehicles, following manufacturer guidelines.
- Maintained a clean and organized work environment for safety compliance.
- Conducted test drives before and after repair services.
Automotive Technician
Franks Automotive
Verdi
05.2024 - 08.2025
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
- Maintained garage safety protocols to meet regulatory and company expectations.
Express Automotive Service Technician
Corwin Ford
Reno
08.2025 - Current
- Inspected vehicles for leaks and wear on belts and hoses.
- Documented service history and recommendations in customer records system.
- Maintained a clean and organized workspace at all times.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Repaired vehicles according to manufacturer specifications.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
Education
High School Diploma -
Truckee High School
Truckee, CA06-2020
Skills
- Customer service
- Effective communication
- Team player
- Safety compliance
- Problem resolution
- Appointment scheduling
- Attention to detail
- Team training
- Mechanically inclined
- Tech-savvy
Certification
Nevada Smog 1G License
Timeline
Express Automotive Service Technician
Corwin Ford
08.2025 - Current
Automotive Technician
Franks Automotive
05.2024 - 08.2025
Express Automotive Service Technician
Hello Mazda
2023 - 2024
Customer Advisor/Auto Mechanic
CarMax
2021 - 2023
High School Diploma -
Truckee High School