Dylan Lindner
Battle Ground,Wa
Summary
Searching for a position to further experience and leadership skills in the service industry. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
Manager
Green Tower Games
01.2021 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Crossing Guard
City Of Santa Clarita
08.2021 - 01.2023
- Developed key relationships with both adults and children through effective communication and purposeful engagement.
- Used signs, hand signals and flags to control car and foot traffic conditions.
- Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
- Reported reckless motorists or anyone creating unsafe situations for students to school management.
Waitstaff Manager
Moon Wok
10.2020 - 12.2022
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Barista
Coffee Kiosk,
06.2016 - 06.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Waiter
Mr. Sushi
06.2015 - 10.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Informed customers about daily and seasonal specials.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
Waiter
Sushi 661
06.2015 - 09.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Expeditor
IHOP
06.2012 - 08.2014
- Trained new expeditors and food runners according to company policies and standards.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Self-motivated, with a strong sense of personal responsibility.
Cashier
Ameci’s Pizza and Pasta
01.2010 - 12.2010
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
B.A. - Economics
California State University - Northridge
Northridge, CA12.2019
A.A - Political Arts
College of The Canyons
Valencia, CA06.2016
High School Diploma -
Canyon Country High School
Canyon Country, CA05.2013
Birmingham Community Charter High School
Van Nuys, CASkills
- Proficient in time management
- Dedicated to working hard
- Experience with restrain computer systems
- Quick learner
- Able to handle multiple tasks at once
- Organization skills
- Managerial experience
- Can lead a team
- Able to handle tough or difficult situations
- Managing Pro Shops
- Reconciling Cash Drawers
- Managing Career Progression
- Contract Development and Management
- Sales and Marketing
- Verbal and Written Communication
- Team Leadership
Timeline
Crossing Guard
City Of Santa Clarita
08.2021 - 01.2023
Manager
Green Tower Games
01.2021 - 06.2023
Waitstaff Manager
Moon Wok
10.2020 - 12.2022
Barista
Coffee Kiosk,
06.2016 - 06.2017
Waiter
Sushi 661
06.2015 - 09.2016
Waiter
Mr. Sushi
06.2015 - 10.2016
Expeditor
IHOP
06.2012 - 08.2014
Cashier
Ameci’s Pizza and Pasta
01.2010 - 12.2010
B.A. - Economics
California State University - Northridge
A.A - Political Arts
College of The Canyons
High School Diploma -
Canyon Country High School
Birmingham Community Charter High School
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