Summary
Overview
Work History
Education
Skills
Musician (Singer/Songwriter/Guitar/Bass)
Musician/Screenwriter
Timeline
Generic

Dylan Loggins

Nashville,TN

Summary

In my customer service career thus far, I have amassed over a decade's worth of experience in service and management skills. I work well with others and pride myself on the relationships I've built in these last several years, both personal and professional. I am fully capable of working effectively as part of a team: multitasking, running crowd control, communicating amongst my various employees, keeping the quality of the product where it needs to be, ensuring the guest/client gets exactly what they need, everything that comes with maintaining a successful, personable business. I seek to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, and I am currently in search of a career that would allow me to employ some of my more creative facets, as my main passion, above all, is writing. I primarily write for music, film, and television, and would prefer to be surrounded by more like-minded individuals that specialize in these fields. I feel that I would be a valuable asset to any team, given my history in customer service, and could contribute to any work environment through my creative outlook, sense of humor and adaptability to the tasks at hand.

Overview

7
7
years of professional experience

Work History

Bartender/Assistant Manager

Lucky Duck Lounge
01.2024 - 04.2024
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
  • Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.

Bartender

Pin's Mechanical Co.
04.2023 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Bartender/Restaurant Floor Manager

Hi Fi Clyde's
04.2021 - 02.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Server/Bartender

M.L Rose
06.2019 - 04.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Served high customer volumes during special events, nights, and weekends.

Barback

Liberty Common
12.2018 - 04.2019
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.

Barback

Mellow Mushroom
08.2018 - 12.2018
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Performed regular maintenance tasks on bar equipment, ensuring optimal functionality during service hours.

Barback

Bar Louie
05.2017 - 08.2018
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Assisted in setting up and breaking down bar area for special events.
  • Delivered food to customers at bar and tables.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Increased teamwork among staff members by proactively offering assistance whenever needed or requested from coworkers or supervisors.
  • Enhanced customer experience by engaging with patrons in a friendly and personable manner while assisting bartenders.
  • Improved drink preparation times, pre-mixed popular cocktail bases before peak hours.
  • Enhanced bar efficiency by restocking all necessary bar supplies, including liquors, fruits, and ice, before and during service hours.
  • Assisted wait staff with timely food delivery and guest requests.

Education

Bachelor of Arts - English

Belmont University
Nashville, TN
05.2015

Brentwood High School
Brentwood, TN
05.2011

Skills

  • Creative Writing Skills (Music/Film/Television/Academic)
  • Reliability
  • Excellent Communication
  • Multitasking Abilities
  • Customer service excellence
  • Guest service
  • Relationship Building
  • Interpersonal Skills
  • Quality Control
  • Salesmanship
  • Product Promotion
  • Fast-Paced Environment

Musician (Singer/Songwriter/Guitar/Bass)

Currently operating as part of a group doing sync work for various media outlets, while also hard at work on solo content.

Musician/Screenwriter

I am currently operating under a group of individuals doing sync work for various outlets of media, as well as working on content of my very own. I sing and write, as well as play guitar and bass.


I am also hard at work writing my very own TV show, which I hope to pitch very soon, as well as a feature film.

Timeline

Bartender/Assistant Manager

Lucky Duck Lounge
01.2024 - 04.2024

Bartender

Pin's Mechanical Co.
04.2023 - 09.2023

Bartender/Restaurant Floor Manager

Hi Fi Clyde's
04.2021 - 02.2023

Server/Bartender

M.L Rose
06.2019 - 04.2021

Barback

Liberty Common
12.2018 - 04.2019

Barback

Mellow Mushroom
08.2018 - 12.2018

Barback

Bar Louie
05.2017 - 08.2018

Bachelor of Arts - English

Belmont University

Brentwood High School
Dylan Loggins