Dylan Lucas
Morrisville,NC
Summary
Results-driven aviation professional with over 4 years of airport operations experience and progressive leadership responsibilities in ramp, ground handling, and airline support services. Proven ability to lead teams, maintain compliance with airline and airport regulations, and ensure safe, efficient aircraft operations in fast-paced environments. Strong background in safety management, employee development, operational coordination, and operational excellence.
Aviation professional with solid foundation in managing ramp operations and ensuring operational efficiency. Consistently recognized for fostering strong team collaboration and achieving operational goals. Adaptable to changing needs and committed to maintaining safety and compliance in all tasks.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Ramp Manager
Trego-Dugan Aviation
Morrisville, NC
07.2026 - Current
- Managed daily ramp and ground handling operations, ensuring compliance with airline, airport, and safety regulations to maintain operational integrity.
- Manage daily ramp and ground handling operations while ensuring compliance with airline, airport, and safety regulations.
- Coordinated aircraft arrivals, departures, marshaling, towing, baggage, and ground support activities, enhancing overall operational flow.
- Monitored staffing, workflow, and operational priorities to uphold service standards and achieve on-time performance.
- Conduct safety briefings, identify hazards, and enforce standard operating procedures.
- Serve as a key liaison between frontline employees, airline partners, and management to resolve operational issues.
- Coordinated arrival and departure schedules, optimizing ground service efficiency for multiple airlines.
Ramp Supervisor
Envoy Air
Morrisville, NC
04.2026 - 07.2026
- Lead, coach, and develop ramp personnel to maintain operational efficiency and service standards.
- Supervise daily ramp operations while ensuring compliance with airline, airport, and safety regulations.
- Conducted safety briefings and monitored ramp activities to identify and correct hazards, enhancing overall safety compliance.
- Conduct safety briefings and monitor ramp activities to identify and correct hazards.
- Serve as the primary liaison between frontline employees and management to address operational concerns and improve performance.
- Served as the primary liaison between frontline employees and management to address operational concerns and streamline performance.
- Promoted safety-first culture through continuous training and adherence to standard operating procedures, fostering a proactive safety environment.
- Coordinated team assignments and schedules to optimize resource allocation.
- Supervised ramp operations to ensure timely aircraft turnarounds.
Ramp Supervisor
Trego-Dugan Aviation
Pittsburgh, PA
03.2023 - 04.2026
- Lead ramp agents, providing coaching, on-the-job training, and enforcement of standard operating procedures.
- Led ramp agents, coaching and training on standard operating procedures to enhance team performance.
- Conduct safety briefings and actively monitor ramp activity to identify, address, and correct hazards.
- Coordinate aircraft marshaling, towing, and ground handling to ensure safe and efficient operations.
- Served as point of contact between frontline staff and management, facilitating communication on operational and compliance matters.
- Supported audit readiness by ensuring adherence to training, accuracy of documentation, and compliance with procedures.
- Monitored safety compliance and implemented best practices in ramp operations.
- Conducted training for new staff on operational procedures and safety protocols.
Ramp Agent
GAT Airline Ground Support
Pittsburgh, PA
05.2022 - 03.2023
- Executed ramp operations ensuring safety and efficiency in line with airline and airport requirements.
- Directed aircraft parking, marshaling, dispatch, and movement activities to optimize turnaround times.
- Operated towing equipment and repositioned aircraft according to approved procedures.
- Maintained operational equipment to uphold safety standards and minimize downtime.
- Identified and reported operational risks and safety hazards.
- Coordinated baggage handling processes to maintain efficient turnarounds.
Education
High School Diploma -
Ringgold High School
Monongahela, PA01-2022
Skills
- Ramp operations
- Aircraft Marshaling & Towing
- Safety compliance
- Operational audits
- FAA procedures
- Process optimization
- Workforce planning
- Team leadership
- Performance coaching
- Risk assessment
- Ground support equipment
- Passenger boarding
- Conflict Resolution
- Airport management
Certification
- Certified Breeze Trainer, Trego- Dugan Aviation - current
- Certified Alaska Trainer, Trego-Dugan Aviation - current
- Certified Cabin Cleaning Instructor, Envoy Air, 04/2026- 07/2026
- Certified Security search Instructor, Envoy Air, 04/2026- 07/2026
Timeline
Ramp Manager
Trego-Dugan Aviation
07.2026 - Current
Ramp Supervisor
Envoy Air
04.2026 - 07.2026
Ramp Supervisor
Trego-Dugan Aviation
03.2023 - 04.2026
Ramp Agent
GAT Airline Ground Support
05.2022 - 03.2023
High School Diploma -
Ringgold High School