Dylan Mallon
Ewa Beach,HI
Summary
High School Graduate with diverse experience in small-business bath product production and retail, lifeguarding, restaurant operations, and outdoor adventure guiding. Contributed to team success through effective communication and customer service while fostering a positive environment. Passionate about travel and cultural exploration, having visited multiple states and countries, including Florida, Texas, Alaska, Mexico, Australia, Indonesia, and Thailand.
Overview
6
6
years of professional experience
Work History
Zipline Guide
The Edge Ziplines
Castle Rock, Colorado
08.2026 - Current
- Maintained and inspected zipline equipment for optimal performance.
- Monitored weather conditions to determine safe operating times for ziplines.
- Collaborated with team members to coordinate smooth daily operations at the facility.
- Conducted safety briefings for guests before zipline excursions.
- Guided groups through zipline courses, ensuring safety and enjoyment.
- Engaged with guests to enhance their experience during tours and activities.
Ropes Course Facilitator
The Edge Ziplines
Castle Rock, Colorado
05.2026 - Current
- Facilitated high ropes courses for diverse groups, ensuring safety and engagement.
- Instructed participants on proper use of safety equipment and climbing techniques.
- Monitored all activity on the course to ensure compliance with safety standards.
- Monitored group progress and provided guidance during challenging obstacles.
- Ensured that all guests are treated with respect regardless of age or ability level.
Production Assistant
Honolulu Soap Company
Kapolei, USA
05.2020 - Current
- Assisted in production and manufacturing of soap and lotions by wrapping, labeling finished products, and updating inventory lists.
- Supported craft fairs by setting up and tearing down displays, tables, and tents while engaging with customers and explaining products.
Server
The Sunrise Inn
Cooper Landing, USA
05.2025 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Served food to customers promptly and efficiently, addressing additional needs to enhance the dining experience.
- Ensured a tidy dining area by removing used dishes and resetting tables.
- Checked guests in and out while serving, ensuring seamless service across dining and lodging operations.
- When it was time to switch over to the closing shift, whoever was opening had to sweep/mop the floor and refill all the ketchup and mustard bottles.
- The closer does the same thing but also makes sure all the napkin holders and salt and pepper shakers are full.
- On top of this, we had to mop and wipe down the bathroom every day.
Prep Cook
Buckets Sports Grill
Soldotna, USA
05.2025 - 06.2025
- Stocked ingredients and prepared food items for line cooks.
- Communicated with team members to ensure smooth workflow in the kitchen.
- The last thing you want is to bump into someone who's holding something sharp or hot.
Lifeguard
Wet 'n' Wild
Kapolei, USA
12.2023 - 01.2025
- Attended regular training sessions for BLS, CPR, and water rescue twice a month.
- Dedicated time to assisting customers down rides and enforcing safety rules to enhance guest experience.
- Provided customer support at Wet n Wild waterpark, ensuring safety and satisfaction during their visit.
- Navigated occasional monotony in duties, gaining valuable insights into customer interactions and patience.
Education
High school diploma -
Excel High School
Remote05-2025
High school -
Kapolei High School
Kapolei, HI10-2022
Skills
- ACCT Level 1 Challenge Course Certified
- Lifeguard certification
- Safety management
- Team collaboration
- Customer service
- Sales
- Serving
- Manufacturing
- Stocking
Timeline
Zipline Guide
The Edge Ziplines
08.2026 - Current
Ropes Course Facilitator
The Edge Ziplines
05.2026 - Current
Server
The Sunrise Inn
05.2025 - 08.2025
Prep Cook
Buckets Sports Grill
05.2025 - 06.2025
Lifeguard
Wet 'n' Wild
12.2023 - 01.2025
Production Assistant
Honolulu Soap Company
05.2020 - Current
High school diploma -
Excel High School
High school -
Kapolei High School