DYLAN MARAIST
Denver,CO
Summary
Detail-oriented IT and cybersecurity professional with hands-on experience supporting customer-facing systems, structured cabling, network fundamentals, and Linux-based services. Strong communicator with proven ability to work under pressure, coordinate with teams, and maintain service quality in fast-paced environments. Background includes cybersecurity operations, network monitoring, system documentation, and frontline customer service. Seeking to grow into an entry-level Telecommunications Engineer role within a mission-driven organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Car Wash Attendant
Cobblestone Auto Spa
Denver, CO
12.2025 - Current
- Operated automated car wash equipment to ensure efficient service delivery.
- Maintained cleanliness of work area and equipment to uphold safety standards.
- Assisted customers with vehicle detailing services, enhancing overall satisfaction.
- Provided training to new staff on operational procedures and safety protocols.
- Communicated continuously with fellow employees to manage vehicle flow, lot organization, and customer safety
Server
Cinepolis Moviehouse & Eatery
Austin
12.2024 - 05.2025
- Delivered excellent customer service in a fast-paced, high-volume environment.
- Managed multiple tables and coordinated time-sensitive orders to meet showtime deadlines.
- Communicated effectively with kitchen and bar staff to ensure accurate, timely service.
- Resolved guest concerns promptly while maintaining professionalism under pressure.
- Processed transactions accurately using a POS system for seamless customer interactions.
IT Support / Junior Admin Intern
Rikenjaks LLC
Lumberton, TX
09.2023 - 03.2024
- Supported installation and maintenance of POS systems and network infrastructure.
- Routed and terminated Ethernet and camera cables throughout the facility.
- Collaborated with consultants and stakeholders to ensure system uptime and reliability.
- Troubleshooting network issues and assisted in system reconfiguration during live operations.
Prep & Fry Cook
Ski Shores Cafe
Austin, Texas
06.2018 - 07.2019
- Communicated with fellow employees to split work and maximize efficiency and output in the prep and fry station.
- Demonstrated the ability to work under high intensity hours of operation.
- Memorized recipes and ingredient amounts over time to maximize output.
- Prepared and cooked menu items in accordance with established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure compliance with health regulations.
Education
Cybersecurity Boot Camp Certificate -
University of Texas
Austin, TXGoogle Cybersecurity Professional Certification -
Coursera
Bachelor of Science - Business Finance
University of Arkansas
Fayetteville, AR01.2023
Skills
- Linux (Ubuntu), Windows, macOS
- TCP/IP fundamentals, DNS, DHCP
- VLAN concepts, routing & switching fundamentals
- Active Directory (user accounts, passwords)
- BIOS troubleshooting
- Application support
- System monitoring
- Basic networking
- Basic ticketing system experience
- Basic Bash scripting
- Strong technical problem-solving
- Clear, user-friendly communication
- Patience with users
- Detail-oriented
- Team-oriented
- Continuous learning mindset
Certification
- CompTIA Security+
- Google Cybersecurity Professional Certificate – Coursera
- UT Austin Cybersecurity Bootcamp Certificate (24 weeks)
Timeline
Car Wash Attendant
Cobblestone Auto Spa
12.2025 - Current
Server
Cinepolis Moviehouse & Eatery
12.2024 - 05.2025
IT Support / Junior Admin Intern
Rikenjaks LLC
09.2023 - 03.2024
Prep & Fry Cook
Ski Shores Cafe
06.2018 - 07.2019
Google Cybersecurity Professional Certification -
Coursera
Bachelor of Science - Business Finance
University of Arkansas
Cybersecurity Boot Camp Certificate -
University of Texas