Dylan Marcucci

• Conducted regular pool maintenance and water quality testing to ensure safe and clean swimming environments.
• Cleaned pool surfaces and serviced equipment to enhance operational efficiency and longevity.
• Maintained pool chemistry and water clarity for optimal customer satisfaction.
• Conducted routine inspections of pools and spas for equipment functionality.

• Performed routine maintenance on heating and cooling equipment to ensure optimal function and reliability.
• Diagnosed HVAC system issues with specialized tools to restore system performance and comfort.
• Diagnosed HVAC system malfunctions and performed necessary repairs.
• Conducted routine maintenance on heating and cooling systems for optimal performance.

• Educated customers on impact window and door features, enhancing their understanding and decision-making.
• Managed customer inquiries and resolved issues promptly, ensuring a positive experience and customer satisfaction.
• Assisted in managing customer inquiries and resolving issues promptly.
• Scheduled on-site appointments with clients to draw up detailed floor plans of their homes with all itemized measurements that would match up to an itemized proposal that would be prepared on the computer.

• Delivered attentive customer service, enhancing guest satisfaction and dining experience
• Guided customers through menu options and offered tailored food recommendations
• Captured accurate orders and relayed them to kitchen staff for timely preparation

• Supervised daily operations, enhancing service flow and ensuring guest satisfaction.
• Trained and mentored new staff on restaurant policies and customer service techniques.
• Organized staff schedules to optimize workforce efficiency during peak hours.

Managed various restaurant tasks including takeout orders, catering, and serving guests.